Ouseburn Media

Period: this digest rests on one read, a news item dated 3 Jul 2024. No calls, email threads or tickets fall in the period.

News: B2B Content and Events Review reported that Ouseburn Media announced a strategic partnership to widen its services. The read says the aim is to expand its content and events offering for B2B technology firms.

What is missing: the read does not name the partner and gives no terms. It shows no leadership, ownership or system change.

Open at the end: nothing. The read judged the item low significance and neutral, with no action needed beyond noting the partnership.

Approach: On 7 Jul 2023 Tom Ashdown asked Erin Milburn, Operations Director, for a call to explore a proposal. She chose Wednesday and Tom proposed 14:00, but the thread does not show her confirming the time.

Proposal: On 17 Jul 2023 Erin questioned the four connectors, the four-week implementation, price and cancellation on the Starter proposal. She said she was ready to move forward, and her finance director may want a call once he has seen the order form.

Price at renewal: Tom said the price holds for the first year but may change at renewal, with notice. Support was quoted as four business hours on Starter.

Negotiation: On 11 Aug 2023 Mike Hedley, Managing Director, called the year-one price of twenty-five and a half thousand not insignificant and asked for about a fifth off. Nell Ashcombe, Chief Executive Officer, agreed a price just over twenty thousand, which she called the limit on first-year discounts, on the basis that year two returns to full price unless renegotiated. Mike accepted that.

Support: Mike said a small team cannot afford the brain going down and asked for something faster than four business hours. Nell pointed to Premium support as an add-on but suggested starting on standard; it was not priced on the call.

Open at the end: Tom was to send the order form with the discounted price. The evidence does not show it being sent or signed, nor Premium support being priced.

Discovery: On 17 May 2023 Nell Ashcombe ran the discovery call with Erin Milburn, Operations Director, who described client context scattered over four places. Nell positioned Starter with four connectors and fifteen users at a verbal first-year price of £26k, which is not an executed order form.

Scheduling: On 6 Jun 2023 Nell offered a walkthrough on Ouseburn Media's own data. Erin accepted promptly and suggested Thursday at 10:00.

Demo: On 14 Jun 2023 Tobias Renwick demoed the brain on Ouseburn's CRM, project, email and Slack data. Erin found the search very useful and asked about data freshness, switching CRM and team growth.

Commercial: Nell offered extra users on Starter or a move to Growth, and repeated £26k for the first year including implementation. She quoted Growth at fifty thousand a year, while the v1 list price was £44k, and the call does not show why.

Open at the end: Nell owes Erin a proposal covering connectors, timeline and pricing. Erin is to review it with her team and finance colleagues. The evidence does not show who else signs off, any competitor, or a signed order form.