What the paper says
Document roll-up
As at Fri 9 Oct 2026Wrenfield Property Management holds an executed Starter order form, MSA and DPA, all dated 13 Feb 2026: £22k a year plus £6,000 implementation, term 1 Mar 2026 to 28 Feb 2027. Older proposals and some executed wording disagree on renewal, refresh time and billing.
Executed: The Starter order form of 13 Feb 2026 sets £22k a year payable upfront, £6,000 implementation and £28k total contract value, for 1 Mar 2026 to 28 Feb 2027. The MSA and DPA executed the same day sit beneath it. The DPA keeps all personal data in the United Kingdom.
Open items: The draft proposal of 31 Dec 2025, the final proposal of 6 Jan 2026 and the draft MSA of 26 Jan 2026 were superseded on 13 Feb 2026. None of them binds Wrenfield, but each holds wording a customer could rely on.
Contradictions:
- The 31 Dec 2025 draft proposal holds year two at a flat £22k, invoiced each January. The executed order form says nothing about renewal price, and its term ends 28 Feb 2027.
- The 6 Jan 2026 proposal ties renewal to 12 months from go-live. The executed order form fixes the end date at 28 Feb 2027.
- The executed MSA sets nightly refresh by 07:00 customer local time. The executed order form says 07:00 UK local time.
- The executed MSA makes implementation payable within 30 days of invoice. The executed order form says within 30 days of the commencement date.
Commitments: Under the order form, availability is 99.5% uptime per month and P1 response is 4 business hours. An availability breach earns a credit of 5% of one month's fee. Up to 4 connectors are included. The executed MSA lets either party terminate at term end on 90 days' notice. It also states that early termination incurs no penalty, which is ambiguous.
Gaps: All seven documents were read, so this roll-up covers every document held. No executed document names the Wrenfield signatory, and the signature lines are blank in the text. None states a renewal notice period, auto-renewal or connector go-live dates. The 2 Mar 2026 onboarding plan does not show whether go-live was achieved. That plan promises a quarterly check-in, while the Starter tier carries a six-monthly one.
Executed terms
As at Fri 9 Oct 2026- BillingAnnual subscription payable upfront; £6,000 implementation payable within 30 days of the commencement dateSource: doc_021_006
- End2027-02-28Source: doc_021_006
- Price£22,000 a yearSource: doc_021_006
- Service levels["Availability 99.5% uptime per month", "P1 response 4 business hours", "Service credit 5% of one month's fee for availability breaches", "Nightly refresh by 07:00 UK local time on business days"]Source: doc_021_006
- Start2026-03-01Source: doc_021_006
- Term months12Source: doc_021_006
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (4)
- Draft Starter master services agreement draft · contract · 26 Jan 2026
- Starter tier master services agreement executed · contract · 13 Feb 2026
- Signed data processing agreement executed · dpa · 13 Feb 2026
- Signed Starter order form executed · order form · 13 Feb 2026
- Onboarding (1)
- Four-week Starter onboarding plan issued · onboarding plan · 2 Mar 2026
- Proposals (2)
- Starter tier sales proposal, draft draft · proposal · 31 Dec 2025
- Starter tier proposal with implementation issued · proposal · 6 Jan 2026
Contradictions
As at Fri 9 Oct 2026| Document | Against | What differs |
|---|---|---|
| Wrenfield Property Management - Proposal v1 | Wrenfield Property Management - Order Form (signed) | The 31 Dec 2025 draft proposal holds year two at a flat £22,000, invoiced each January; the executed order form sets no renewal price and ends 28 Feb 2027. |
| Wrenfield Property Management - Proposal | Wrenfield Property Management - Order Form (signed) | The 6 Jan 2026 proposal sets renewal at 12 months from go-live; the executed order form fixes the term end at 28 Feb 2027. |
| Wrenfield Property Management - Master Services Agreement (signed) | Wrenfield Property Management - Order Form (signed) | The executed MSA sets nightly refresh by 07:00 customer local time; the executed order form says 07:00 UK local time. |
| Wrenfield Property Management - Master Services Agreement (signed) | Wrenfield Property Management - Order Form (signed) | The executed MSA makes the £6,000 implementation fee payable within 30 days of invoice; the executed order form says within 30 days of the commencement date. |