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Connor Webb

Staff

Support Engineer · support · reports to Dominic Hale · left 27 Feb 2026

Connor Webb was a London Support Engineer who left BG-Demo on 27 Feb 2026. He was assigned 145 tickets and 12 email threads across many accounts, mostly connector sync and data quality issues. His accounts need a successor.

How they work

Insight

As at Fri 9 Oct 2026

Connor Webb was a London Support Engineer who left BG-Demo on 27 Feb 2026. He was assigned 145 tickets and 12 email threads across many accounts, mostly connector sync and data quality issues. His accounts need a successor.

Role: Connor was a Support Engineer in the support department, reporting to Dominic Hale. He started on 28 Oct 2024 and left on 27 Feb 2026.

Book: He was assigned 145 tickets and 12 email threads, with no calls attended. Merriott Lyle Distribution, Kelbrook Mutual Insurance and Strensall Merchants carried the most activity, at 10 each.

Evidence: The reads show mostly connector sync failures after customer-side changes, such as expired credentials, a moved export folder and a changed warehouse login. Some first responses were slow, for example 454 minutes on the warehouse connector ticket.

Now: Connor has left, so open follow-ups on his tickets have no named owner. Several reads end with confirmations that the record does not show.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

On record

Updated 9 Oct 26

Organisations0

Calls0

Email threads12

Deals0

Documents0

Events0

Computedmade from

Calls

No calls in the last four weeks.

Time off

From	To	Type	Days	Status
4 Feb 2026	4 Feb 2026	holiday	1	taken
16 Jan 2026	16 Jan 2026	holiday	1	taken
2 Jan 2026	2 Jan 2026	holiday	1	taken
10 Dec 2025	12 Dec 2025	holiday	3	taken
17 Oct 2025	23 Oct 2025	holiday	5	taken
10 Oct 2025	13 Oct 2025	holiday	2	taken
4 Aug 2025	15 Aug 2025	holiday	10	taken
30 Jun 2025	30 Jun 2025	sick	1	taken
31 Mar 2025	1 Apr 2025	holiday	2	taken
26 Mar 2025	27 Mar 2025	holiday	2	taken
11 Dec 2024	13 Dec 2024	holiday	3	taken
10 Dec 2024	10 Dec 2024	holiday	1	taken
12 Nov 2024	13 Nov 2024	sick	2	taken
6 Nov 2024	6 Nov 2024	sick	1	taken

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.