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Following up on the proposal

Email thread

Brightcombe Veterinary logo Brightcombe Veterinary · sales

Sophie Ling followed up the Starter proposal at £28k. Edward Cleave, Chief Executive, is keen to move forward but wants the timing in writing first and will reply before September. Sophie aims for signature by 7 Sep 2026.

What was said

What this says

As at Fri 9 Oct 2026

Sophie Ling followed up the Starter proposal at £28k. Edward Cleave, Chief Executive, is keen to move forward but wants the timing in writing first and will reply before September. Sophie aims for signature by 7 Sep 2026.

Ask: Edward wants written confirmation of timing before committing. He did not question the £28k total in this thread.

Customer view: Positive intent with a condition. Timing, not price, is the stated gate.

Next: Sophie promised written timing that week, then an order form aiming for signature by 7 Sep 2026. The thread does not show the timing confirmation being sent.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages3
First message2026-07-14
Last message2026-07-21

Messages

  1. Sophie Ling
    Sophie Ling 14 Jul 2026 16:02
    to Rosalind Pidgeon, Edward Cleave
    Hi Rosalind and Edward, I wanted to follow up on the proposal. The total is £28,000 for the Starter tier, and I'm happy to go through how that breaks down. Is there anything you'd like me to look at before you decide? Best, Sophie
  2. Edward Cleave
    Edward Cleave 17 Jul 2026 11:22
    to Sophie Ling
    Sophie, Thank you for this. We're keen to move forward, but I'd like the timing in writing before we commit. Could you confirm it, and I'll come back to you before September? Edward
  3. Sophie Ling
    Sophie Ling 21 Jul 2026 17:04
    to Rosalind Pidgeon, Edward Cleave
    Hi Edward and Rosalind, Thank you both. I'll confirm the timing in writing this week. Once you're happy, I'll draft the order form and aim for signature by 7 Sep 2026. Sophie

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