Webinar invitation from BG-Demo

Email thread

Nell Ashcombe invites Becky Lofthouse, a Customer Success Manager, to an online webinar on 18 Jul 2024 on reading tickets and renewals alongside usage. There is no customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe invites Becky Lofthouse, a Customer Success Manager, to an online webinar on 18 Jul 2024 on reading tickets and renewals alongside usage. There is no customer response in the thread.

Ask: Nell offers a practical session on what a good first few months looks like and invites Becky to pass it on to colleagues using B-Viz.

Customer view: no reply, so interest is unknown.

Next: Nell will send the joining link on reply. She notes the licence covers forty users, which points to headroom for wider adoption within the Eccup Software team.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages1

First message2024-06-25

Last message2024-06-25

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Messages

Nell Ashcombe 25 Jun 2024 10:20
to Becky Lofthouse
Hi Becky, We are running an online webinar on Thursday 18 July 2024 and I thought it might be useful for you in particular, as you are one of the people at Eccup using B-Viz for customer success work. The session will cover how teams read tickets and renewals alongside usage, and what a good first few months looks like. It is online, so you can join from your desk, and it will be a practical session rather than a slide parade. If it sounds worthwhile, reply here and I will make sure you get the joining link. Feel free to pass it on to anyone else on your team who is using it. Your licence covers forty users, so there is plenty of room. Best, Nell

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Viz connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Viz Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	300
People at customers	1,880
BG-Demo staff records (in post and leavers)	65
Calls	2,593
Email threads	3,882
Support tickets	1,502
Documents	1,582
Deals	403
Invoices	365
Events	49
News items	147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help