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Finding a time to talk through terms

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Duddingston Payroll logo Duddingston Payroll · sales

Priya asked Fraser for a short call on commercial terms. Fraser picked 14:30 on the Thursday after the holiday and asked to understand how the cost behaves as the client base changes.

What was said

What this says

As at Fri 9 Oct 2026

Priya asked Fraser for a short call on commercial terms. Fraser picked 14:30 on the Thursday after the holiday and asked to understand how the cost behaves as the client base changes.

Ask: Priya proposed a thirty-minute call in the first week back to go through commercial terms.

Customer view: Fraser agreed a time and set one condition. He wants the cost explained against changes in the client base, so pricing logic matters more to him than scope.

Next: Priya needs to bring a clear view of how the Growth tier price relates to client numbers.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages2
First message2024-12-30
Last message2024-12-31

Messages

  1. Priya Raman
    Priya Raman 30 Dec 2024 08:39
    to Fraser Moncrieff
    Hi Fraser, Hope you had a good Christmas. Lorna mentioned you have been through the proposal, and I would like to set up a short call to go through the commercial terms with you, so we can keep momentum into the new year. I am flexible in the first week back. Would 10:00 or 14:30 work on any day that suits you? Thirty minutes should do it. If it is easier, I am happy to work around your calendar. Best, Priya
  2. Fraser Moncrieff
    Fraser Moncrieff 31 Dec 2024 12:54
    to Priya Raman
    Priya, Thanks. I am back on the Thursday after the holiday. 14:30 would suit. I would like to understand how the cost behaves as our client base changes. Please have that to hand. Fraser Moncrieff

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