Onboarding session scheduling

Email thread

Hamza Akhtar asked Lukas Brandl for slots for the next onboarding session. Lukas offered Thursday or Friday afternoons and agreed to confirm a colleague later. Logistical thread; Thursday afternoon agreed.

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What was said

What this says

As at Fri 9 Oct 2026

Hamza Akhtar asked Lukas Brandl for slots for the next onboarding session. Lukas offered Thursday or Friday afternoons and agreed to confirm a colleague later. Logistical thread; Thursday afternoon agreed.

Ask: Hamza wants to agree which connectors go live first and who needs admin access for the 40 licensed users. He also asked for a list of the systems the support team uses day to day.

Customer view: Lukas replied within minutes and is constrained by the support queue, so mornings are hard. He has not yet named a colleague to attend.

Next: Hamza sends the invitation and agenda. Lukas confirms the attendee and the systems list.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-03-09

Last message2026-03-09

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Messages

Hamza Akhtar 9 Mar 2026 11:58
to Lukas Brandl
Hi Lukas, Following on from our last call, I'd like to book the next onboarding session. The aim is to go through the connectors your team wants live first, and to check who needs admin access for the 40 licensed users. Could you let me know a couple of slots later this week that suit you and the colleagues who should join? An hour should be enough, though we can overrun slightly if needed. Thanks, Hamza
Lukas Brandl 9 Mar 2026 12:08
to Hamza Akhtar
Hi Hamza, Thanks for the note. Thursday or Friday afternoon would work best for me. Mornings are difficult because of our support queue. I will probably bring one colleague from the support team, but I am not sure yet who. Is it a problem if I confirm that nearer the time? Best, Lukas
Hamza Akhtar 9 Mar 2026 14:13
to Lukas Brandl
Hi Lukas, No problem at all, confirm the name whenever you know. Let's go with Thursday afternoon. I'll send the invitation shortly with the agenda attached. If you could have a list of the systems your support team uses day to day, that would help us decide the order of the connectors. Cheers, Hamza

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BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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