What was said
What this says
As at Fri 9 Oct 2026Florian Wimmer asked whether the EU region is in the contract and how the £62k splits. Matteo Ricci replied on 2 Feb 2026, after the 30 Jan 2026 target had passed, promising a revised order form. No signature appears in the thread.
Ask: Florian queried whether the EU data region is in the contract itself and asked for the source and split of the £62k. He added that he does not agree changes by email and wants a revised order form.
Customer view: he is careful and procedural, and the delay in BG-Demo's reply is visible, as Matteo apologised and noted the target date had passed.
Next: BG-Demo owes a revised order form with the EU clause at the front and a breakdown of implementation fee and subscription. Matteo also asked who signs and whether Matthias should be copied; there is no answer yet.
The thread
Updated 9 Oct 26Messages
- Matteo Ricci 28 Jan 2026 08:42Dear Florian, Please find the Growth order form attached for your signature. It sets out the total deal value of £62,000, which includes the one-off implementation fee, and the EU data region that Katharina asked us to document. Our aim is to have it signed by 30 Jan 2026. If anything in it differs from what we discussed, I would rather you told me now than after signing. Best regards, Matteo
- Florian Wimmer 28 Jan 2026 09:51Matteo, Thank you. Two questions. Is the EU data region in the contract itself, or only in the cover note? And what is the source for the £62,000: please show how it splits between the implementation fee and the subscription. I do not agree changes by email. If the wording needs to move, please send a revised order form. Florian Wimmer
- Matteo Ricci 2 Feb 2026 15:25Dear Florian, Apologies for the delay in coming back to you; I wanted to check both points properly before replying, and the date of 30 Jan 2026 has now passed. On the first: the EU data region is a term of the order form itself. I will send a revised copy with the clause moved to the front, so there is no doubt. On the second: the order form lists the implementation fee and the subscription as separate lines, and the £62,000 is the two together. I will send the breakdown in the revised copy rather than in this email, as you asked. Let me confirm that in writing once the revised order form has gone out. Please tell me who signs on your side and whether Matthias should be copied. Best regards, Matteo