Renewal call: time and what to bring
Email thread Mossbrook Data Partners · sales
Sophie Ling agreed a Friday 09:30 renewal call with Femi Adeyemi. Femi is broadly positive but wants changes flagged up front and a usage note to explain the value to his partners.
What was said
What this says
As at Fri 9 Oct 2026Sophie Ling agreed a Friday 09:30 renewal call with Femi Adeyemi. Femi is broadly positive but wants changes flagged up front and a usage note to explain the value to his partners.
Ask: Femi wanted an outline beforehand showing user numbers and the term clearly, with any change from today's agreement flagged. He wants to explain the value to his partners without hand-waving.
Customer view: He is broadly positive and says the team is getting real use from B-Viz. The caution is about proving value, not about price or a rival.
Next: Sophie sends the outline with differences marked at the top. Marcus prepares a usage note Femi can share with his partners.
The thread
Updated 9 Oct 26Messages
Sophie Ling 29 Jul 2026 12:59Hello Femi, Thanks for making time to speak with Marcus and me about the renewal. I wanted to follow up properly and agree a time for a second, shorter conversation, since your current term ends on 28 Aug 2026 and I'd like you to have the paperwork well before then. In that call I'd suggest we do three things: confirm the shape of the renewal, check whether the 25 licensed users are still the right number, and agree what you'd like to see in the order form. I'll bring a draft outline so we're not working from memory. Could you let me know whether tomorrow afternoon or Friday morning works? I'm flexible either way. Kind regards, Sophie Ling Account Executive, BG-Demo
Femi Adeyemi 30 Jul 2026 12:45Sophie, Thank you. Tomorrow afternoon is difficult, but Friday morning works. Half past nine or ten would be fine. An outline beforehand is welcome. Please make sure it shows the user numbers and the term clearly, and tell me if anything differs from what we have today. I would rather see a change flagged than find it on page four. I'm broadly positive about continuing. The team is getting real use from it. My only caution is that I want to be able to explain the value to my partners without hand-waving, so anything Marcus can add on that would help. Femi- Sophie Ling 30 Jul 2026 15:11Femi, Great, let's do Friday at 09:30. I'll send an invite shortly. I'll send the outline this afternoon, with any differences from the current agreement marked at the top so nothing is buried. I've asked Marcus to put together a short note on usage and what your team has been getting from it, which you can share with your partners. Speak Friday. Kind regards, Sophie