What was said
What this says
As at Fri 9 Oct 2026BG-Demo marketing invited Kirsty Hepworth to a revenue leaders roundtable in London on Tue 22 Sep 2026 and mentioned her quieter usage. There is no customer response in the thread.
Ask: Alice Brewer invited Kirsty to an in-person peer conversation, with BG-Demo listening rather than selling. She noted Kirsty's usage had been quieter and invited her to say if something in B-Viz is not working.
Customer view: No reply is recorded, so her position is unknown.
Next: Alice asked for a short reply. The evidence does not show whether Kirsty attended.
The thread
Updated 9 Oct 26Typeevent
Messages1
First message2026-09-03
Last message2026-09-03
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Messages
- Alice Brewer 3 Sep 2026 16:37Hi Kirsty, I'm Alice and I head up marketing at BG-Demo. I'm writing to invite you to our Revenue leaders roundtable, which we are holding in person in London on Tuesday 22 September 2026. The story here is simple. We bring a small group of people together who run customer-facing teams, and ask them how they actually use their data before a conversation with a customer or member. There are no slides to sit through. It is a conversation between peers, with our team listening rather than selling. I thought of you because, as a Member Relationship Manager for schools, you are one of the people at Kelbrook Mutual who gets the most out of seeing policies, claims and calls together. Your view of what helps before a renewal meeting, and what gets in the way, would be useful to the others in the room. I also noticed that your usage has been quieter lately, and if there is something in B-Viz that isn't working for you, a roundtable is a good place to say so. Would you be happy to join us? If you can, a short reply is all I need, and I'll send the venue details and the running order separately. If you can't make it but would like a note of what was discussed, tell me and I'll make sure you get one. Best, Alice Alice Brewer Head of Marketing, BG-Demo
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