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Follow-up from demo

Email thread

Silverbeck Energy Services logo Silverbeck Energy Services · sales

After the demo, Donna Underwood said it was helpful, asked for the details, then said the quote looked good and asked for the next step. Lewis Kerr's last message in the thread was on 19 Sep 2025.

What was said

What this says

As at Fri 9 Oct 2026

After the demo, Donna Underwood said it was helpful, asked for the details, then said the quote looked good and asked for the next step. Lewis Kerr's last message in the thread was on 19 Sep 2025.

Ask: Donna asked to move forward, then, once the quote arrived, asked what the next step is. Kirsty Ingham was copied but did not write.

Customer view: clearly positive and ready to proceed. The evidence does not show any pricing, tier or terms discussion.

Next: the thread ends with Donna's question unanswered, so Lewis should reply with the order form step. The evidence does not show who will sign.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages4
First message2025-09-16
Last message2025-09-23

Messages

  1. Lewis Kerr
    Lewis Kerr 16 Sep 2025 16:08
    to Kirsty Ingham, Donna Underwood
    Hi Kirsty and Donna, Thanks for joining the demo yesterday. We've put together a proposal based on what we discussed, and Hannah is standing by if you have any technical questions. I'll send the formal quote over tomorrow. Kind regards, Lewis
  2. Donna Underwood
    Donna Underwood 19 Sep 2025 12:44
    to Lewis Kerr
    Lewis, The demo was really helpful. We'd like to move forward. Can you send over the details? Donna
  3. Lewis Kerr
    Lewis Kerr 19 Sep 2025 14:25
    to Kirsty Ingham, Donna Underwood
    Donna, Thanks for the positive feedback. I'm sending the quote this afternoon. Feel free to reach out if you have any questions. Kind regards, Lewis
  4. Donna Underwood
    Donna Underwood 23 Sep 2025 13:56
    to Lewis Kerr
    Lewis, We've reviewed the quote and it looks good. What's the next step? Donna

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