Kalmthout Distributie - Security Questionnaire
Documentfinal Kalmthout Distributie · security questionnaire · final · 5 Dec 2025
A BG-Demo security questionnaire completed on 5 Dec 2025 by Anya Petrova for the Growth tier. It describes standard hosting inside the customer's Snowflake account. It states no figures and defers service levels to the order form.
What it says
What this says
As at Fri 9 Oct 2026A BG-Demo security questionnaire completed on 5 Dec 2025 by Anya Petrova for the Growth tier. It describes standard hosting inside the customer's Snowflake account. It states no figures and defers service levels to the order form.
What it is: a questionnaire prepared by Anya Petrova, Solutions Engineer, and completed on 5 Dec 2025. It says the answers describe "the standard set-up for the Growth tier" and is filed as final.
Commits: hosting "Inside the customer's own Snowflake account", no copy into a BG-Demo store, and refresh "Each business day". Access is managed by the customer's administrators within the Growth user allowance.
Unusual: nothing off the standard terms. It states no availability percentage, response time, price or connector date.
Not settled: availability is "as set out in the order form", and incident response times are only "set by the Growth tier". The evidence does not show a customer signatory, an executed order form, or sign-in arrangements, which are left to the customer's IT team. Questions outside the standard set-up are still to be checked with that team.
As found in this document
As at Fri 9 Oct 2026- HostingInside the customer's own Snowflake account, so business data stays within that account.Source: the AI read of this record
- Data storageNo. B-Viz works against the customer's Snowflake account rather than a separate BG-Demo data store.Source: the AI read of this record
- AvailabilityThe standard service level for the Growth tier, as set out in the order form.Source: the AI read of this record
- RefreshEach business day, so records are current when the working day starts.Source: the AI read of this record
- Incident responseThrough the standard support route, with response times set by the Growth tier.Source: the AI read of this record
Body
Security Questionnaire: Kalmthout Distributie
Prepared by Anya Petrova, Solutions Engineer, BG-Demo. Completed 5 Dec 2025. Subscription tier under discussion: Growth.
Summary
This questionnaire describes how B-Viz is hosted, accessed and supported for Kalmthout Distributie in Antwerp. The answers describe the standard set-up for the Growth tier. Where a specific commitment depends on the contract, the order form is the reference.
Answers
Read the whole document (1,871 characters)
| Area | Question | Answer |
|---|---|---|
| Hosting | Where does B-Viz run? | Inside the customer's own Snowflake account, so business data stays within that account. |
| Data storage | Is customer data copied into a BG-Demo store? | No. B-Viz works against the customer's Snowflake account rather than a separate BG-Demo data store. |
| Connectors | Which source systems are read? | Only the systems the customer agrees to connect, set up with the customer's IT team during implementation. |
| Sign-in | How do users sign in? | Through the sign-in arrangements the customer agrees with its IT team at set-up. |
| Access | How is access managed? | The customer's administrators add and remove users, within the Growth user allowance. |
| Availability | What availability is committed? | The standard service level for the Growth tier, as set out in the order form. |
| Refresh | When is data refreshed? | Each business day, so records are current when the working day starts. |
| Incidents | How are security incidents reported? | Through the standard support route, with response times set by the Growth tier. |
Notes
Answers were checked against the standard set-up for the Growth tier. Anything that differs for this customer will be stated in the order form. Where a question falls outside the standard set-up, it will be checked with the customer's IT team before it is confirmed in writing.
Anya Petrova