Bubbly Creek Logistics - Security Questionnaire
Documentfinal Bubbly Creek Logistics · security questionnaire · final · 14 Feb 2026
A completed security questionnaire for the Enterprise tier, dated 14 Feb 2026 and written by Hannah Lowe. It states no figures, and leaves certifications and end-of-contract data deletion to be confirmed in writing.
What it says
What this says
As at Fri 9 Oct 2026A completed security questionnaire for the Enterprise tier, dated 14 Feb 2026 and written by Hannah Lowe. It states no figures, and leaves certifications and end-of-contract data deletion to be confirmed in writing.
What it is: a customer-facing security questionnaire, completed by Hannah Lowe, Solutions Engineer, and marked "Status: Final". It describes the Enterprise tier and names Jordan Pike as account owner.
Commits: it says "Single sign-on and user provisioning through SCIM are included with the Enterprise tier" and that "Service credits cover both availability and data freshness". It also promises an executive sponsor and security review support within the Enterprise implementation.
Unusual: nothing off standard terms. The data residency answer is an add-on, with the region to be confirmed in writing.
Not settled: certifications ("We cannot confirm certifications from the information held for this questionnaire") and data deletion at contract end, which is deferred to the master services agreement. It states no availability percentage, response time or price, and it is not a contract or order form.
As found in this document
As at Fri 9 Oct 2026- Single sign-on and SCIMSingle sign-on and user provisioning through SCIM are included with the Enterprise tier.Source: the AI read of this record
- Service levelsThe Enterprise availability commitment applies. Service credits cover both availability and data freshness.Source: the AI read of this record
- Executive contactEnterprise customers have an executive sponsor.Source: the AI read of this record
- Security review supportSecurity review support is part of the Enterprise implementation, led by our solutions engineering team.Source: the AI read of this record
The document
Body
Bubbly Creek Logistics - Security Questionnaire
Status: Final
Completed by Hannah Lowe, Solutions Engineer, BG-Demo
Account owner: Jordan Pike
Tier: Enterprise
Date: 14 Feb 2026
Scope of this questionnaire
This questionnaire covers how B-Viz is deployed, how access is managed and how the Enterprise service is supported. Answers reflect the Enterprise tier. Where a detail is set out in the contract rather than here, we say so.
Questions and answers
Read the whole document (1,861 characters)
| Question | Answer |
|---|---|
| Where does B-Viz run? | B-Viz is built and run inside your own Snowflake account, so the service sits within your existing data environment. |
| Which regions can data be held in? | Dedicated EU or US data residency is available as an add-on. We will confirm the region for your deployment in writing. |
| Is single sign-on supported? | Yes. Single sign-on and user provisioning through SCIM are included with the Enterprise tier. |
| What service levels apply? | The Enterprise availability commitment applies. Service credits cover both availability and data freshness. |
| Is there a named executive contact? | Enterprise customers have an executive sponsor. |
| Do you support our security review? | Yes. Security review support is part of the Enterprise implementation, led by our solutions engineering team. |
| Which certifications do you hold? | We cannot confirm certifications from the information held for this questionnaire. We will provide the current position in writing before any commitment is made. |
| How is data deleted at the end of the contract? | This is set out in the master services agreement. We will confirm the detail in writing rather than state it here. |
Next steps
If your security team has follow-up questions, send them to your account owner and we will respond in writing.
Hannah Lowe Solutions Engineer, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Data residency is an add-on
- Certifications not confirmed
- Data deletion deferred to the MSA