Totley Rise Software - Security Questionnaire
Documentfinal Totley Rise Software · security questionnaire · final · 11 Sep 2026
BG-Demo's final security questionnaire response for the Growth tier, dated 11 Sep 2026. It states the nightly refresh is complete by 07:00 on business days and that SSO and SCIM are Enterprise only. It gives no availability figure, P1 response time or price.
What it says
What this says
As at Fri 9 Oct 2026BG-Demo's final security questionnaire response for the Growth tier, dated 11 Sep 2026. It states the nightly refresh is complete by 07:00 on business days and that SSO and SCIM are Enterprise only. It gives no availability figure, P1 response time or price.
What it is: a questionnaire response prepared by Hannah Lowe, Solutions Engineer, for Totley Rise Software, assessing the Growth tier. It says B-Viz is "built and run inside your own Snowflake account", so indexed data stays within that account.
Commits: "The nightly refresh is complete by 07:00 on business days in your local time, at every tier." Growth service credits are "for availability only", with freshness credits at Enterprise.
Unusual: nothing off the standard terms. The document is general and states no availability percentage, P1 response time, price or connector date, only that Growth P1 response is in business hours and faster than Starter.
Not settled: "Certifications, policies and testing evidence are not covered here and will follow separately." SSO and SCIM are "not included at Growth", so a buyer needing them would need Enterprise. The user and connector allowances are not stated as figures.
As found in this document
As at Fri 9 Oct 2026- Nightly refreshcomplete by 07:00 on business days in your local time, at every tierSource: the AI read of this record
- Growth service creditsservice credits for availability onlySource: the AI read of this record
- Data freshness creditsData freshness credits apply at EnterpriseSource: the AI read of this record
Body
Totley Rise Software - Security Questionnaire
Prepared for: Totley Rise Software Prepared by: Hannah Lowe, Solutions Engineer, BG-Demo Date: Friday 11 Sep 2026 Tier assessed: Growth Status: Final
About this response
This questionnaire sets out how B-Viz is built, hosted and accessed at the Growth tier. Where an answer depends on a tier above Growth, we say so. We have answered only what we can confirm. Anything not covered here we will put in writing separately.
Answers
Read the whole document (1,645 characters)
| Question | Answer |
|---|---|
| Where is the B-Viz data held? | B-Viz is built and run inside your own Snowflake account, so indexed data stays within that account. Dedicated EU or US data residency is available as an add-on. |
| How do users sign in? | Single sign-on and SCIM provisioning are part of the Enterprise tier and are not included at Growth. |
| How many users and connectors are included? | The Growth user allowance and the Growth connector allowance. Additional users and connectors are available as add-ons. |
| Is the data refreshed each night? | Yes. The nightly refresh is complete by 07:00 on business days in your local time, at every tier. |
| What is the availability commitment? | Growth carries an availability commitment, with service credits for availability only. Data freshness credits apply at Enterprise. |
| How quickly are priority-one issues responded to? | Growth has a priority-one first response measured in business hours, which is faster than the Starter tier. |
Not covered in this response
Certifications, policies and testing evidence are not covered here and will follow separately.