Cottingley Software - Security Questionnaire
Documentfinal Cottingley Software · security questionnaire · final · 26 Aug 2026
A final security questionnaire prepared by Hannah Lowe on 26 Aug 2026 for the Growth tier. It quotes a P1 first response of "One business hour" and refresh complete by 07:00. It states no availability figure and no price.
What it says
What this says
As at Fri 9 Oct 2026A final security questionnaire prepared by Hannah Lowe on 26 Aug 2026 for the Growth tier. It quotes a P1 first response of "One business hour" and refresh complete by 07:00. It states no availability figure and no price.
What it is: a question-and-answer sheet from Hannah Lowe, Solutions Engineer, saying how B-Viz is hosted, secured and supported on the Growth tier. It is not a contract and carries no price.
Commits: it states a P1 first response of "One business hour" and a nightly refresh "complete by 07:00 your local time on business days". It says data stays in the customer's own Snowflake account.
Unusual: nothing off standard terms. Availability is given only as "The standard Growth availability commitment", with no percentage. SSO and SCIM are stated as Enterprise only.
Not settled: certifications are deferred ("We will confirm the position in writing on request"). Platform-team technical detail is to be confirmed in writing before the customer relies on it. Exact user and connector numbers are not stated, and the document does not show who at Cottingley Software received it.
As found in this document
As at Fri 9 Oct 2026- P1 first responseOne business hourSource: the AI read of this record
- Data refreshNightly, with the refresh complete by 07:00 your local time on business daysSource: the AI read of this record
- AvailabilityThe standard Growth availability commitmentSource: the AI read of this record
Body
Cottingley Software - Security Questionnaire
Status: Final Prepared by: Hannah Lowe, Solutions Engineer, BG-Demo Date: 26 Aug 2026 Tier assessed: Growth
Purpose
This questionnaire sets out how B-Viz is hosted, secured and supported for Cottingley Software on the Growth tier. Where a control is available only on Enterprise, we say so.
Questions and answers
| Area | Question | Answer |
|---|---|---|
| Hosting | Where does B-Viz run? | Inside your own Snowflake account. BG-Demo builds and runs the layer there, so your data stays in an environment you control. |
| Access | How are users signed in? | Through the standard B-Viz login. Single sign-on and SCIM provisioning are part of Enterprise only and are not included in Growth. |
| Access | How many users are included? | The Growth user allowance, with more users available as an add-on. |
| Connectors | How many source systems can be connected? | The Growth connector allowance, with more available as an add-on. Each connector is set up during implementation. |
| Availability | What availability is committed? | The standard Growth availability commitment. |
| Support | What is the first response time for a p |
Read the whole document (1,912 characters)
riority one incident? | One business hour. | | Data freshness | How often is data refreshed? | Nightly, with the refresh complete by 07:00 your local time on business days. | | Exit | What happens to our data at the end of the contract? | B-Viz runs in your Snowflake account, so your data stays in your account. | | Certifications | Which certifications do you hold? | We will confirm the position in writing on request, so that the answer is accurate. |
Notes
Where a question touches the platform team, we will confirm the specific technical detail in writing before you rely on it. If your team would find the questions easier in a different order, let me know and I will rearrange them.
Thanks, Hannah