Ovenden Software - Order Form (signed)
Documentexecuted Ovenden Software · order form · executed · 10 May 2024
Executed order form under the master services agreement for a Growth subscription, 24 May 2024 to 23 May 2025. Availability 99.5%, P1 first response 1 hour, net subscription £40k after a 10% discount, plus £12k implementation.
What it says
What this says
As at Fri 9 Oct 2026Executed order form under the master services agreement for a Growth subscription, 24 May 2024 to 23 May 2025. Availability 99.5%, P1 first response 1 hour, net subscription £40k after a 10% discount, plus £12k implementation.
What it is: an executed order form signed by both sides on 10 May 2024. It sets the Growth tier with annual billing in advance and 30 days payment terms, and says it applies over the master services agreement on price or service levels.
Commits: availability of 99.5%, P1 first response of 1 hour, and a service credit of 10% of one month's fee for availability only. The subscription is £44k list less 10%, net £40k, and implementation is £12k one-off.
Unusual: a 10% first-term discount, within the standard 20% maximum. Implementation covers up to eight connectors over eight weeks, but no connector go-live date is stated.
Not settled: the term ended on 23 May 2025, and the document states no renewal, auto-renewal or notice period. It does not show what happened after that date, so the current contract and price must be checked elsewhere. The customer signatory is named only by title.
As found in this document
As at Fri 9 Oct 2026- Date end23 May 2025Source: the AI read of this record
- Date signed10 May 2024Source: the AI read of this record
- Date start24 May 2024Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hourSource: the AI read of this record
- Service credit10% of one month's fee, for availability onlySource: the AI read of this record
- Billingannual, in advanceSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Subscription price£44,000 unit price, 10% discount, £39,600 netSource: the AI read of this record
- Implementation£12,000, one-off, eight weeks, up to eight connectorsSource: the AI read of this record
The document
Body
Ovenden Software - Order Form (signed)
Status: Executed
This order form is made under the master services agreement between BG-Demo and Ovenden Software.
Parties
- Supplier: BG-Demo, London
- Customer: Ovenden Software, Halifax
Subscription term
- Tier: Growth
- Start date: 24 May 2024
- End date: 23 May 2025
- Billing: annual, in advance
- Payment terms: 30 days
Order lines
| Line | SKU | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| B-Viz – Growth | SUB-GROWTH | 1 | £44k | 10% | £40k | Yes |
| Implementation – Growth (eight weeks, up to eight connectors) | IMP-GROWTH | 1 | £12k | 0% | £12k | No, one-off |
Totals
- Annual recurring revenue: £40k
- Total contract value: £52k
Service levels
- Availability: 99.5%
- P1 first response: 1 hour
- Service credit: 10% of one month's fee, for availability only
Terms
The services are provided under the master services agreement. Where this order form and that agreement differ on price or service levels, this order form applies.
Signatures
Read the whole document (1,237 characters)
| For Ovenden Software | For BG-Demo | |
|---|---|---|
| Title | Authorised signatory | Account Executive |
| Date signed | 10 May 2024 | 10 May 2024 |
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount