Kettlewell Lettings - Master Services Agreement (signed)
Documentexecuted Kettlewell Lettings · contract · executed · 13 Mar 2024
Executed Master Services Agreement under which Kettlewell Lettings takes B-Viz Starter for one year from 27 Mar 2024. Subscription £20k a year plus £6,000 implementation. Availability target 99.5%, P1 first response 4 business hours.
What it says
What this says
As at Fri 9 Oct 2026Executed Master Services Agreement under which Kettlewell Lettings takes B-Viz Starter for one year from 27 Mar 2024. Subscription £20k a year plus £6,000 implementation. Availability target 99.5%, P1 first response 4 business hours.
What it is: the executed Master Services Agreement, signed on 13 Mar 2024, for the Starter tier "for its lettings team", covering up to 15 licensed users and up to 4 connectors.
Commits: "Annual subscription: £20k, billed annually in advance", a one-off implementation fee of £6,000, and invoices "payable within 30 days". Service credits "cover availability only, at 5% of one month's fee".
Unusual: nothing off the standard Starter terms in the text. The price matches the v1 list and no discount is applied.
Not settled: the term runs "to 26 Mar 2025" and the text states no renewal clause or notice period. It does not show what happened after that date, so current contract status needs checking against later order forms and invoices. The customer signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end26 Mar 2025Source: the AI read of this record
- Date signed13 Mar 2024Source: the AI read of this record
- Date start27 Mar 2024Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Annual subscription£19,500, billed annually in advanceSource: the AI read of this record
- Implementation fee£6,000 one-offSource: the AI read of this record
- Total contract value for the first term£25,500, including the implementation feeSource: the AI read of this record
- Payment termsInvoices are payable within 30 daysSource: the AI read of this record
- Availability target99.5%Source: the AI read of this record
- Service creditscover availability only, at 5% of one month's feeSource: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Usage includedup to 15 licensed users and up to 4 connectorsSource: the AI read of this record
Body
Kettlewell Lettings - Master Services Agreement (signed)
Status: Executed on 13 Mar 2024
Parties
This Master Services Agreement is between BG-Demo, a London data business, and Kettlewell Lettings, a lettings and estate agency for homes across Harrogate and the Dales.
Term
The services start on 27 Mar 2024 and run for one year, to 26 Mar 2025, unless ended earlier under the terms of this agreement.
Services
Kettlewell Lettings takes the Starter tier of B-Viz for its lettings team. The Starter tier covers up to 15 licensed users and up to 4 connectors.
Charges and billing
| Line | SKU | Qty | Unit price | Discount | Net |
|---|---|---|---|---|---|
| B-Viz – Starter | SUB-STARTER | 1 | £20k | 0% | £20k |
| Implementation – Starter (4 weeks, up to 4 connectors) | IMP-STARTER | 1 | £6,000 | 0% | £6,000 |
- Annual subscription: £20k, billed annually in advance.
- One-off implementation fee: £6,000.
- Total contract value for the first term: £26k, including the implementation fee.
- Invoices are payable within 30 days.
Service levels
Read the whole document (1,509 characters)
- Availability target: 99.5%. Service credits for the Starter tier cover availability only, at 5% of one month's fee.
- P1 first response: 4 business hours.
Signature
Signed for BG-Demo by an authorised signatory, Account Executive.
Signed for Kettlewell Lettings by an authorised signatory.
Date of signature: 13 Mar 2024.
Account contacts
Account executive: Priya Raman. Customer success manager: Daniel Okafor.