Hepscott Recruitment - Master Services Agreement (signed)
Documentexecuted Hepscott Recruitment · contract · executed · 16 Aug 2023
Executed Starter-tier Master Services Agreement signed 16 Aug 2023. Commits to 99.5% availability and P1 first response within four hours. Subscription is £20k a year and implementation £6,000, with a first term ending 29 Aug 2024.
What it says
What this says
As at Fri 9 Oct 2026Executed Starter-tier Master Services Agreement signed 16 Aug 2023. Commits to 99.5% availability and P1 first response within four hours. Subscription is £20k a year and implementation £6,000, with a first term ending 29 Aug 2024.
What it is: the signed Master Services Agreement between BG-Demo and Hepscott Recruitment, stated to be "in force from signature" and to govern the order form signed the same date. Both parties signed on 16 Aug 2023; the customer signatory is given only as "Authorised signatory".
Commits: "Availability is committed at 99.5%" and first response to priority one issues is "within four hours". Credits are "5% of one month's fee" and "apply to availability only for the Starter tier". Billing is annual in advance, payment 30 days from invoice, no discount.
Unusual: nothing off the standard Starter terms in the company brief. The price matches the v1 Starter list and the implementation fee matches the Starter fee.
Not settled: the document states an initial term ending 29 Aug 2024 but no renewal mechanism, notice period or auto-renewal. It does not show what happened after that date, nor the current price. The order form it refers to is not in this document, so connector delivery dates are not shown.
As found in this document
As at Fri 9 Oct 2026- Date end29 Aug 2024Source: the AI read of this record
- Date signed16 Aug 2023Source: the AI read of this record
- Date start30 Aug 2023Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- Priority one first responsewithin four hoursSource: the AI read of this record
- Service credit5% of one month's fee, availability only for the Starter tierSource: the AI read of this record
- Subscription fee£19,500 recurring, annualSource: the AI read of this record
- Implementation fee£6,000 one-off, fixed fee over four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Billingbilled annually in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
Body
Master Services Agreement
Signed copy. This agreement is in force from signature and governs the services set out in the order form signed on the same date.
Between BG-Demo (the Supplier) and Hepscott Recruitment (the Customer).
Services
The Supplier will provide the B-Viz service at the Starter tier, as described in the order form. Implementation is delivered as a fixed-fee project over four weeks, covering up to four connectors.
Fees and payment
| Item | Type | Amount |
|---|---|---|
| B-Viz Starter subscription | Recurring, annual | £20k |
| Implementation Starter | One-off | £6,000 |
| Total contract value | £26k |
The subscription is billed annually in advance. Payment terms are 30 days from invoice. No discount is applied.
Service levels
Availability is committed at 99.5%. First response to priority one issues is within four hours. Service credits for an availability shortfall are 5% of one month's fee. Credits apply to availability only for the Starter tier.
Term
The agreement starts on 30 Aug 2023 and the initial term ends on 29 Aug 2024.
Signatures
Read the whole document (1,262 characters)
| Party | Signed by | Date |
|---|---|---|
| BG-Demo | Account Executive | 16 Aug 2023 |
| Hepscott Recruitment | Authorised signatory | 16 Aug 2023 |