Hepscott Recruitment - Master Services Agreement v2
Documentdraft Hepscott Recruitment · contract · draft · 8 Aug 2023
Unsigned draft Master Services Agreement dated 8 Aug 2023 for the Starter tier: availability 99.5%, P1 first response within four hours, subscription £20k annually plus £6,000 implementation. Not binding until signed by both parties.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft Master Services Agreement dated 8 Aug 2023 for the Starter tier: availability 99.5%, P1 first response within four hours, subscription £20k annually plus £6,000 implementation. Not binding until signed by both parties.
What it is: a draft marked "DRAFT FOR REVIEW. This draft is not binding until signed by both parties." It sets out Starter-tier services between BG-Demo and Hepscott Recruitment, with a term from 30 Aug 2023 to 29 Aug 2024.
Commits (if signed): "Availability is committed at 99.5%" and P1 first response "within four hours". Credits are "5% of one month's fee", for availability only. Payment is 30 days from invoice, billed annually in advance, with no discount.
Unusual: nothing departs from the standard Starter terms. The figures match the v1 list price and the Starter implementation fee.
Not settled: the connectors to be set up, the customer signatory, and the service level and credit basis are all listed as open points. The text does not show that it was ever signed, so any executed order form would override it.
As found in this document
As at Fri 9 Oct 2026- Date end29 Aug 2024Source: the AI read of this record
- Date start30 Aug 2023Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- Priority one first responsewithin four hoursSource: the AI read of this record
- Service credit for availability shortfall5% of one month's feeSource: the AI read of this record
- Service credit scopeCredits apply to availability only for the Starter tierSource: the AI read of this record
- Subscription fee£19,500, recurring, annualSource: the AI read of this record
- Implementation fee£6,000, one-off, fixed fee over four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- Billingbilled annually in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
- DiscountNo discount is appliedSource: the AI read of this record
Body
Master Services Agreement
DRAFT FOR REVIEW. This draft is not binding until signed by both parties.
Between BG-Demo (the Supplier) and Hepscott Recruitment (the Customer).
Date of draft: 8 Aug 2023
Services
The Supplier will provide the B-Viz service at the Starter tier, as described in the order form that accompanies this agreement. Implementation is delivered as a fixed-fee project over four weeks, covering up to four connectors.
Fees and payment
| Item | Type | Amount |
|---|---|---|
| B-Viz Starter subscription | Recurring, annual | £20k |
| Implementation Starter | One-off | £6,000 |
| Total contract value | £26k |
The subscription is billed annually in advance. Payment terms are 30 days from invoice. No discount is applied.
Service levels
Availability is committed at 99.5%. First response to priority one issues is within four hours. Service credits for an availability shortfall are 5% of one month's fee. Credits apply to availability only for the Starter tier.
Term
The agreement starts on 30 Aug 2023 and the initial term ends on 29 Aug 2024.
Open points
Read the whole document (1,300 characters)
- Confirm the connectors to be set up during implementation.
- Customer signatory details to be confirmed before signature.
- Both parties to review the service levels and credit basis.