Assunpink Software - Master Services Agreement v2
Documentdraft Assunpink Software · contract · draft · 5 May 2026
Draft Master Services Agreement, marked not for signature, for the Starter tier. It states 99.5% availability, a P1 first response of four business hours, a £22k annual subscription and a £6,000 one-off implementation, £28k in total.
What it says
What this says
As at Fri 9 Oct 2026Draft Master Services Agreement, marked not for signature, for the Starter tier. It states 99.5% availability, a P1 first response of four business hours, a £22k annual subscription and a £6,000 one-off implementation, £28k in total.
What it is: a draft Master Services Agreement issued 5 May 2026 between BG-Demo and Assunpink Software of New York. It is headed "Draft: not for signature" and has no signature blocks, so it is an open item, not executed paper.
Commits: the Starter tier with a "15-user soft limit and a hard limit of four connectors", a term from 5 Jun 2026 to 4 Jun 2027, and 30-day payment terms. Service credits "apply to availability only, at 5% of one month's fee".
Unusual: nothing departs from the Starter standard. The £22k subscription matches the v2 list and "No discount applies to either line".
Not settled: the connector list, the start date and the user allowance are all listed as open points. The text does not show whether an executed version exists, and the term start date has passed since the draft was issued, so check for a signed copy before relying on these figures.
As found in this document
As at Fri 9 Oct 2026- Date end4 Jun 2027Source: the AI read of this record
- Date start5 Jun 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsefour business hoursSource: the AI read of this record
- Nightly refreshcomplete by 07:00 Customer local time on business daysSource: the AI read of this record
- Service creditsapply to availability only, at 5% of one month's feeSource: the AI read of this record
- Subscription fee£22,000, annual, recurringSource: the AI read of this record
- Implementation fee£6,000, one-off fixed fee (four weeks, up to four connectors)Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- BillingSubscription fees are invoiced annually in advanceSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
Body
Assunpink Software - Master Services Agreement v2
Draft: not for signature
Draft issued 5 May 2026. This draft is subject to review by both parties.
Parties
BG-Demo, a London data business (the Supplier), and Assunpink Software of New York (the Customer).
Services
The Supplier will provide the B-Viz service, one AI-queryable layer over the Customer's connected systems, built and run inside the Customer's own Snowflake account.
The service is provided on the Starter tier, which covers one team with a 15-user soft limit and a hard limit of four connectors.
Term
- Start date: 5 Jun 2026
- End date: 4 Jun 2027
Fees and payment
| Item | Billing | Quantity | Net amount |
|---|---|---|---|
| B-Viz Starter subscription | Annual, recurring | one | £22k |
| Implementation, Starter (four weeks, up to four connectors) | One-off fixed fee | one | £6,000 |
| Total contract value | £28k |
No discount applies to either line. Subscription fees are invoiced annually in advance. Payment terms are 30 days.
Service levels
Read the whole document (1,542 characters)
| Measure | Starter |
|---|---|
| Availability | 99.5% |
| P1 first response | four business hours |
| Nightly refresh | complete by 07:00 Customer local time on business days |
Service credits apply to availability only, at 5% of one month's fee.
Open points for review
- Confirm the connector list against the four-connector limit before signature.
- Confirm the start date and the Starter user allowance with the Customer.
- Signature blocks are to be added on execution.