Assunpink Software - Proposal
Documentfinal Assunpink Software · proposal · final · 15 Apr 2026
A final proposal from Jordan Pike dated 15 Apr 2026 for the Starter tier: £22k per year, with a total deal value of £28k including one-off implementation. P1 first response is four business hours. It is not an order form.
What it says
What this says
As at Fri 9 Oct 2026A final proposal from Jordan Pike dated 15 Apr 2026 for the Starter tier: £22k per year, with a total deal value of £28k including one-off implementation. P1 first response is four business hours. It is not an order form.
What it is: a proposal for the Starter tier, "for one team", prepared by Jordan Pike, Account Executive, US. It says "the scope and price above are final and ready for your review".
Commits: the table gives "£22k per year" for the annual subscription and "£28k" as total deal value. Implementation is a one-off fixed fee over four weeks, and P1 first response is "four business hours".
Unusual: availability is only "the standard target for the Starter tier", with no percentage. The implementation fee is not stated separately, and the document does not show the discount position.
Not settled: no order form is evidenced, so this is an open item, not contracted terms. The document does not say who at the customer received it, or whether it was accepted.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription, Starter£22,000 per yearSource: the AI read of this record
- Total deal value£28,000Source: the AI read of this record
- Implementationone-off fixed fee, delivered over four weeksSource: the AI read of this record
- P1 first responsefour business hoursSource: the AI read of this record
- Availabilitythe standard target for the Starter tierSource: the AI read of this record
- Nightly refreshcomplete before the start of the business day, in your local timeSource: the AI read of this record
The document
Body
Proposal: B-Viz for Assunpink Software
Prepared for: Assunpink Software, New York
Prepared by: Jordan Pike, Account Executive, US
Date: 15 Apr 2026
Status: Final
1. Context
Your customer success team reads tickets against product usage, which often means moving between systems by hand. B-Viz gives your team one layer over your ticket and usage data, so they can ask questions in plain language and get answers from the source records.
2. Recommended scope
Starter tier, for one team:
- Fifteen users (soft limit)
- Four connectors (hard limit)
- Pages, chat and search
- Six-monthly check-in with your account team
3. Pricing
| Item | Amount |
|---|---|
| Annual subscription, Starter | £22k per year |
| Total deal value | £28k |
The total deal value includes the one-off implementation fee. The annual subscription is the recurring part of the price.
4. Implementation
Implementation is a one-off fixed fee, delivered over four weeks. It is included in the total deal value above.
5. Service levels
Read the whole document (1,465 characters)
- P1 first response: four business hours
- Availability: the standard target for the Starter tier
- Nightly refresh: complete before the start of the business day, in your local time
6. Next steps
Here's where we are: the scope and price above are final and ready for your review. Once you are happy, we can move to an order form under our master agreement. What would make this a yes?
Thanks,
Jordan
Unusual terms
As at Fri 9 Oct 2026- Availability given without a percentage
- Implementation fee not stated separately