Assunpink Software - Proposal v1
Documentdraft Assunpink Software · proposal · draft · 10 Apr 2026
Draft Starter-tier proposal prepared by Jordan Pike on 10 Apr 2026: £22k per year subscription, total deal value £28k including implementation, P1 first response four business hours. Open points in section 6 are unresolved.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter-tier proposal prepared by Jordan Pike on 10 Apr 2026: £22k per year subscription, total deal value £28k including implementation, P1 first response four business hours. Open points in section 6 are unresolved.
What it is: a draft proposal for one team on the Starter tier, filed under the customer's Proposals folder. It states "Draft: the open points in section 6 must be closed before this proposal is issued."
Commits: nothing binding, as it is not issued or executed. It quotes "Annual subscription, Starter | £22k per year" and "Total deal value | £28k", with implementation "delivered over four weeks" and "P1 first response: four business hours".
Unusual: the total deal value mixes the one-off implementation fee with the subscription, so it must not be read as annual recurring revenue. The document does not state the implementation fee separately.
Not settled: "First-term discount, if any, to be confirmed internally", the connector list and named users. Availability is only "the standard target for the Starter tier", with no figure. No order form is shown, and no signature or date of acceptance.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription, Starter£22,000 per yearSource: the AI read of this record
- Total deal value£28,000Source: the AI read of this record
- Implementationone-off fixed fee, delivered over four weeksSource: the AI read of this record
- P1 first responsefour business hoursSource: the AI read of this record
- Availabilitythe standard target for the Starter tierSource: the AI read of this record
- Nightly refreshcomplete before the start of the business day, in your local timeSource: the AI read of this record
The document
Body
Draft: the open points in section 6 must be closed before this proposal is issued.
Proposal: B-Viz for Assunpink Software
Prepared for: Assunpink Software, New York
Prepared by: Jordan Pike, Account Executive, US
Date: 10 Apr 2026
Status: Draft
1. Context
Your customer success team reads tickets against product usage, which often means moving between systems by hand. B-Viz gives your team one layer over your ticket and usage data, so they can ask questions in plain language and get answers from the source records.
2. Recommended scope
Starter tier, for one team:
- Fifteen users (soft limit)
- Four connectors (hard limit)
- Pages, chat and search
- Six-monthly check-in with your account team
3. Pricing
| Item | Amount |
|---|---|
| Annual subscription, Starter | £22k per year |
| Total deal value | £28k |
The total deal value includes the one-off implementation fee. The annual subscription is the recurring part of the price.
4. Implementation
Implementation is a one-off fixed fee, delivered over four weeks. It is included in the total deal value above.
5. Service levels
Read the whole document (1,782 characters)
- P1 first response: four business hours
- Availability: the standard target for the Starter tier
- Nightly refresh: complete before the start of the business day, in your local time
6. Open points before issue
- First-term discount, if any, to be confirmed internally before this is issued.
- Connector list to be agreed in discovery.
- Named users to be confirmed with your customer success lead.
7. Next steps
Here's where we are: the scope and price above are ready for your review. If the open points close as expected, we can move to an order form under our master agreement. What would make this a yes?
Thanks,
Jordan
Unusual terms
As at Fri 9 Oct 2026- total deal value includes one-off implementation fee
- first-term discount unconfirmed
- availability given without a figure