Shawsheen Freight - Master Services Agreement (signed)
Documentexecuted Shawsheen Freight · contract · executed · 13 Mar 2026
Executed Growth agreement running 27 Mar 2026 to 26 Mar 2027. It states availability of 99.5%, P1 first response of one business hour, and a £50k annual subscription plus £12k one-off implementation, with no discount.
What it says
What this says
As at Fri 9 Oct 2026Executed Growth agreement running 27 Mar 2026 to 26 Mar 2027. It states availability of 99.5%, P1 first response of one business hour, and a £50k annual subscription plus £12k one-off implementation, with no discount.
What it is: the signed master services agreement between BG-Demo and Shawsheen Freight of Boston for the Growth subscription and implementation. It states it "supersedes the working draft of the agreement".
Commits: annual billing in advance, payment 30 days from invoice, availability 99.5% and P1 first response of one business hour. The service credit is "10% of one month's fee for each month with an availability breach, applied to availability only".
Unusual: the 10% credit is above the standard Growth credit of 5%. Implementation covers up to eight connectors in eight weeks, but no connector go-live date is stated.
Not settled: the customer signatory's name, title and signing date are not recorded in the text. The document states no renewal mechanism, notice period or auto-renewal, only the end date. The £62k total contract value is this agreement's first-term figure, not ARR.
As found in this document
As at Fri 9 Oct 2026- Date end26 Mar 2027Source: the AI read of this record
- Date signed13 Mar 2026Source: the AI read of this record
- Date start27 Mar 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responseone business hourSource: the AI read of this record
- Service credit10% of one month's fee for each month with an availability breach, applied to availability onlySource: the AI read of this record
- Subscription price£50,000 recurring, annualSource: the AI read of this record
- Implementation fee£12,000 one-off (eight weeks, up to eight connectors)Source: the AI read of this record
- Total contract value£62,000Source: the AI read of this record
- Billingannual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
The document
Body
Shawsheen Freight - Master Services Agreement (signed)
Status: executed. This signed copy supersedes the working draft of the agreement.
Parties
This agreement is between BG-Demo (the Provider) and Shawsheen Freight of Boston (the Customer). It covers the Growth subscription to B-Viz and the fixed-fee implementation that brings it live.
Background
The Customer's customer service team uses B-Viz to see each shipper's loads, claims and calls together. B-Viz runs inside the Customer's Snowflake account.
Order summary
| Line | SKU | Qty | Unit price | Net | Type |
|---|---|---|---|---|---|
| B-Viz – Growth | SUB-GROWTH | 1 | £50k | £50k | Recurring, annual |
| Implementation – Growth (eight weeks, up to eight connectors) | IMP-GROWTH | 1 | £12k | £12k | One-off |
Discount: none.
Total contract value: £62k, made up of the annual subscription of £50k and the one-off implementation fee of £12k.
Term and billing
- Start date: 27 Mar 2026
- End date: 26 Mar 2027
- Billing: annual, in advance
- Payment terms: 30 days from invoice
Service levels
Read the whole document (1,609 characters)
- Availability: 99.5%
- P1 first response: one business hour
- Service credit: 10% of one month's fee for each month with an availability breach, applied to availability only
Contacts
- Account owner: Jordan Pike, Account Executive, US
- Customer success: Amara Obi
Signature
For BG-Demo Name: Jordan Pike Title: Account Executive, US Signing date: 13 Mar 2026
For the Customer Name: authorised signatory Title: as held by the Customer's signatory Signing date: as recorded on the signed copy
Unusual terms
As at Fri 9 Oct 2026- Availability service credit of 10% of one month's fee on Growth
- No discount applied
- No renewal or notice terms stated