Brightcombe Veterinary - Proposal
Documentfinal Brightcombe Veterinary · proposal · final · 10 Jul 2026
A proposal for the Starter tier for one farm-client team, issued 10 Jul 2026 by Sophie Ling. It states an annual subscription of £22k, a total deal value of £28k and P1 first response within four business hours. It is not an order form.
What it says
What this says
As at Fri 9 Oct 2026A proposal for the Starter tier for one farm-client team, issued 10 Jul 2026 by Sophie Ling. It states an annual subscription of £22k, a total deal value of £28k and P1 first response within four business hours. It is not an order form.
What it is: a proposal marked "Status: Final", issued by Sophie Ling, Account Executive. It covers "the Starter tier for one team" with fifteen users (soft limit) and four connectors (hard limit).
Commits: it lists "Annual subscription, Starter tier" at £22k and "Total deal value" at £28k. Service levels are "The standard Starter service levels apply. Priority one first response is within four business hours."
Unusual: the total deal value exceeds the subscription by an amount the text does not break down. It may include implementation, but the document does not say so.
Not settled: no signature, start date, term, billing terms, availability figure or connector delivery dates appear. Next steps say terms must be agreed before moving to an order form under the master services agreement, so this is an open item and not contracted price. The evidence does not show whether an order form followed.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Annual subscription, Starter tier£22,000Source: the AI read of this record
- Total deal value£28,000Source: the AI read of this record
- Priority one first responsewithin four business hoursSource: the AI read of this record
- Usersfifteen users (soft limit)Source: the AI read of this record
- Connectorsfour connectors (hard limit)Source: the AI read of this record
The document
Body
Brightcombe Veterinary: Proposal
Status: Final. Issued 10 Jul 2026 by Sophie Ling, Account Executive.
Context
Brightcombe Veterinary runs a group of farm and companion-animal veterinary practices in the South West. The farm-client team wants to see each farm's visits, queries and invoices together in one place.
Scope
The proposal covers the Starter tier for one team. It includes fifteen users (soft limit) and four connectors (hard limit), with pages, chat and search, and a six-monthly check-in.
Pricing
| Item | Amount |
|---|---|
| Annual subscription, Starter tier | £22k |
| Total deal value | £28k |
Service levels
The standard Starter service levels apply. Priority one first response is within four business hours.
Next steps
- Run the demo on your own data
- Review this proposal with the farm-client team
- If terms are agreed, move to an order form under the master services agreement
Hollie Grieve, Customer Success Manager, will lead adoption once the subscription is live.
Unusual terms
As at Fri 9 Oct 2026- Total deal value exceeds subscription, unexplained