Commondale Care - Order Form (signed)
Documentexecuted Commondale Care · order form · executed · 16 Feb 2024
Executed order form under the MSA for the Growth annual subscription at £44k list, £42k net after a 5% first-term discount. Availability 99.5%, P1 first response 1 hour. Term runs 1 Mar 2024 to 28 Feb 2025.
What it says
What this says
As at Fri 9 Oct 2026Executed order form under the MSA for the Growth annual subscription at £44k list, £42k net after a 5% first-term discount. Availability 99.5%, P1 first response 1 hour. Term runs 1 Mar 2024 to 28 Feb 2025.
What it is: an executed order form signed 16 Feb 2024 for the Growth subscription and a £12k Growth implementation. The text states a total contract value of £54k and annual recurring of £42k.
Commits: availability 99.5%, P1 first response 1 hour, and a service credit of "10% of one month's fee for an availability breach". Billing is annual with 30 days payment terms.
Unusual: the 5% discount applies to the first term only, so it ends at renewal. The service credit covers availability only, not data freshness, which is standard for Growth.
Not settled: the text states no renewal clause, auto-renewal or notice period, and the term ended 28 Feb 2025. It does not show what governs the account since then, or the Commondale Care signatory's name or role. Later renewal paper and invoices would be needed to confirm current price and term.
As found in this document
As at Fri 9 Oct 2026- Date end28 Feb 2025Source: the AI read of this record
- Date signed16 Feb 2024Source: the AI read of this record
- Date start1 Mar 2024Source: the AI read of this record
- Price£41,800Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hourSource: the AI read of this record
- Service credit10% of one month's fee for an availability breachSource: the AI read of this record
- Subscription price£44,000 list, 5% discount, £41,800 net, annualSource: the AI read of this record
- Implementation fee£12,000 one-offSource: the AI read of this record
- Total contract value£53,800Source: the AI read of this record
- BillingannualSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
The document
Body
Commondale Care - Order Form
Executed. Signed 16 Feb 2024.
This order form is issued under the Master Services Agreement between BG-Demo (the Supplier) and Commondale Care (the Customer, based in Middlesbrough).
Order lines
| Line | SKU | Qty | Unit price | Discount | Net |
|---|---|---|---|---|---|
| B-Viz – Growth, annual subscription | SUB-GROWTH | 1 | £44k | 5% | £42k |
| Implementation, Growth tier, one-off | IMP-GROWTH | 1 | £12k | 0% | £12k |
The discount on the subscription applies to the first term only. The implementation covers up to the Growth connector allowance.
Totals
- Annual recurring: £42k
- Total contract value: £54k
Term and billing
- Term: 1 Mar 2024 to 28 Feb 2025
- Billing: annual
- Payment terms: 30 days
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour |
| Service credit | 10% of one month's fee for an availability breach |
Signatures
Signed for BG-Demo by Tom Ashdown, Account Executive, on 16 Feb 2024.
Signed for Commondale Care by its authorised signatory on 16 Feb 2024.
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription