Commondale Care - Master Services Agreement (signed)
Documentexecuted Commondale Care · contract · executed · 16 Feb 2024
Executed MSA signed 16 Feb 2024 for the Growth tier: availability 99.5%, P1 first response 1 hour, annual subscription £42k after a 5% first-term discount. Initial term ran 1 Mar 2024 to 28 Feb 2025.
What it says
What this says
As at Fri 9 Oct 2026Executed MSA signed 16 Feb 2024 for the Growth tier: availability 99.5%, P1 first response 1 hour, annual subscription £42k after a 5% first-term discount. Initial term ran 1 Mar 2024 to 28 Feb 2025.
What it is: the executed master agreement between BG-Demo and Commondale Care, Middlesbrough, for B-Viz on the Growth tier. It states "Executed. Signed 16 Feb 2024."
Commits: the annual subscription is £42k and the implementation fee is £12k, with a total contract value of £54k. Service levels are availability 99.5%, P1 first response 1 hour, and a service credit of 10% of one month's fee for an availability breach. Invoices are payable within 30 days.
Unusual: the subscription is "the Growth unit price of £44k less a 5% discount", applying to the first term only. The credit is 10% of one month's fee for availability, which matches the Growth credit in the standard terms.
Not settled: the text gives no renewal mechanism, auto-renewal or notice period, and the initial term ended 28 Feb 2025. It does not show what happened afterwards, the current price, or the customer signatory's name or role, which is given only as an authorised signatory. Connector delivery dates are not stated here.
As found in this document
As at Fri 9 Oct 2026- Date end28 Feb 2025Source: the AI read of this record
- Date signed16 Feb 2024Source: the AI read of this record
- Date start1 Mar 2024Source: the AI read of this record
- Price£41,800Source: the AI read of this record
- Annual subscription (B-Viz – Growth)£41,800Source: the AI read of this record
- Implementation fee (one-off)£12,000Source: the AI read of this record
- Total contract value£53,800Source: the AI read of this record
- Payment termsInvoices are payable within 30 days.Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hourSource: the AI read of this record
- Service credit for an availability breach10% of one month's feeSource: the AI read of this record
The document
Body
Commondale Care - Master Services Agreement
Executed. Signed 16 Feb 2024.
This agreement sets out the terms between BG-Demo (the Supplier) and Commondale Care (the Customer), based in Middlesbrough.
Services
The Supplier will provide the B-Viz service on the Growth tier, as set out in the signed order form.
Fees and payment
| Item | Amount |
|---|---|
| Annual subscription (B-Viz – Growth) | £42k |
| Implementation fee (one-off) | £12k |
| Total contract value | £54k |
The annual subscription is charged at the Growth unit price of £44k less a 5% discount. The discount applies to the first term only. Invoices are payable within 30 days.
Term
The initial term runs from 1 Mar 2024 to 28 Feb 2025.
Service levels
- Availability: 99.5%
- P1 first response: 1 hour
- Service credit for an availability breach: 10% of one month's fee
Signatures
Signed for BG-Demo by Tom Ashdown, Account Executive, on 16 Feb 2024.
Signed for Commondale Care by its authorised signatory on 16 Feb 2024.
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription