What it says
What this says
As at Fri 9 Oct 2026Executed Starter order form between BG-Demo and Larkspire Software, term 7 Jan 2026 to 6 Jan 2027. Annual fee £22k, availability 99.5%, P1 first response four business hours. Total contract value £28k including the £6,000 implementation fee.
What it is: an executed order form under the master services agreement, signed 24 Dec 2025. It covers the Starter subscription at £22k and a one-off Starter implementation at £6,000.
Commits: "Availability: 99.5% for the Starter tier." and "Service credit: 5% of one month's fee, for availability only." Payment terms are 30 days and the fee is "billed annually".
Unusual: nothing departs from the standard Starter terms. The subscription price matches the v2 list for Starter, with no discount, so the first term starts at the higher list price.
Not settled: the document does not name the Larkspire signatory, only "Authorised signatory". It states no renewal mechanism, auto-renewal or notice period, and no connector go-live dates. The end date of 6 Jan 2027 is the only renewal trigger it implies.
As found in this document
As at Fri 9 Oct 2026- Date end6 Jan 2027Source: the AI read of this record
- Date signed24 Dec 2025Source: the AI read of this record
- Date start7 Jan 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Annual recurring fee£22,000, billed annuallySource: the AI read of this record
- Implementation fee£6,000 one-off and fixedSource: the AI read of this record
- Total contract value£28,000, including the one-off implementation feeSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Availability99.5% for the Starter tierSource: the AI read of this record
- Service credit5% of one month's fee, for availability onlySource: the AI read of this record
- P1 first responsefour business hoursSource: the AI read of this record
Body
Order Form
Customer: Larkspire Software, Brighton
Supplier: BG-Demo
Tier: Starter
Status: Executed, signed 24 Dec 2025
Term: 7 Jan 2026 to 6 Jan 2027
1. Order lines
| Product | Description | Qty | Unit price | Discount | Net |
|---|---|---|---|---|---|
| B-Viz – Starter | Annual subscription, billed annually | 1 | £22k | None | £22k |
| Implementation – Starter | One-off fixed fee: four weeks, up to four connectors | 1 | £6,000 | None | £6,000 |
Total contract value: £28k, including the one-off implementation fee.
2. Billing
The annual recurring fee is £22k, billed annually. Payment terms are 30 days. The implementation fee is one-off and fixed.
3. Service levels
- Availability: 99.5% for the Starter tier.
- Service credit: 5% of one month's fee, for availability only.
- P1 first response: four business hours.
4. Governing terms
This order form is made under the master services agreement between BG-Demo and the Customer.
5. Signatures
For BG-Demo: Sophie Ling, Account Executive, 24 Dec 2025
For Larkspire Software: Authorised signatory, 24 Dec 2025