Larkspire Software - Master Services Agreement (signed)
Documentexecuted Larkspire Software · contract · executed · 24 Dec 2025
Executed 24 Dec 2025 MSA for B-Viz Starter, term 7 Jan 2026 to 6 Jan 2027. Availability 99.5%, P1 first response within 4 hours. Subscription £22k a year in advance, implementation £6,000 one-off, total £28k.
What it says
What this says
As at Fri 9 Oct 2026Executed 24 Dec 2025 MSA for B-Viz Starter, term 7 Jan 2026 to 6 Jan 2027. Availability 99.5%, P1 first response within 4 hours. Subscription £22k a year in advance, implementation £6,000 one-off, total £28k.
What it is: the signed Master Services Agreement between BG-Demo and Larkspire Software for B-Viz Starter to one team. It states "This signed copy supersedes draft v2 dated 4 Dec 2025", so the earlier draft is no longer the operative paper.
Commits: "The annual recurring subscription of £22k is billed annually in advance" and "Invoices are payable within 30 days." Service levels are availability of 99.5%, P1 first response within 4 hours, and an availability credit of 5% of one month's fee.
Unusual: the subscription is priced at £22k, which matches the v2 Starter list in the company brief, and the document states no discount. The implementation line covers 4 weeks and up to 4 connectors.
Not settled: the text states no renewal mechanism, auto-renewal or notice period, and no connector go-live dates. The signatory for Larkspire is named only as an authorised signatory, so the customer's decision-maker is not identified.
As found in this document
As at Fri 9 Oct 2026- Date end6 Jan 2027Source: the AI read of this record
- Date signed24 Dec 2025Source: the AI read of this record
- Date start7 Jan 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Subscription fee£22,000, billed annually in advanceSource: the AI read of this record
- Implementation fee£6,000, one-off (4 weeks, up to 4 connectors)Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- PaymentInvoices are payable within 30 daysSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsewithin 4 hoursSource: the AI read of this record
- Service credit for availability5% of one month's feeSource: the AI read of this record
- Termstarts 7 Jan 2026 and ends 6 Jan 2027Source: the AI read of this record
The document
Body
Larkspire Software - Master Services Agreement (signed)
Executed 24 Dec 2025. This signed copy supersedes draft v2 dated 4 Dec 2025.
Parties
BG-Demo, a London data business (the Supplier), and Larkspire Software, Brighton (the Customer).
Services
The Supplier provides B-Viz Starter to one team, covering pages, chat and search. Implementation is delivered as set out in the fees below.
Fees
| Line | Quantity | Unit price | Net |
|---|---|---|---|
| B-Viz – Starter | one | £22k | £22k |
| Implementation – Starter (4 weeks, up to 4 connectors) | one | £6,000 | £6,000 |
| Total contract value | £28k |
Discount: none. The annual recurring subscription of £22k is billed annually in advance. The implementation fee is one-off.
Term
The term starts 7 Jan 2026 and ends 6 Jan 2027.
Payment
Invoices are payable within 30 days.
Service levels
Availability is 99.5%. First response to priority one issues is within 4 hours. The service credit for availability is 5% of one month's fee.
Signatures
For BG-Demo
Sophie Ling, Account Executive
Signed 24 Dec 2025
For Larkspire Software
Authorised signatory, Larkspire Software
Signed 24 Dec 2025
Unusual terms
As at Fri 9 Oct 2026- No discount
- Supersedes draft v2 dated 4 Dec 2025