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Larkspire Software - Master Services Agreement v2

Documentdraft

Larkspire Software logo Larkspire Software · contract · draft · 4 Dec 2025

Draft v2 Master Services Agreement dated 4 Dec 2025 for B-Viz Starter: £22k a year plus £6,000 implementation, total £28k. Availability 99.5%, P1 first response within 4 hours. Subject to contract, not for signature.

What it says

What this says

As at Fri 9 Oct 2026

Draft v2 Master Services Agreement dated 4 Dec 2025 for B-Viz Starter: £22k a year plus £6,000 implementation, total £28k. Availability 99.5%, P1 first response within 4 hours. Subject to contract, not for signature.

What it is: a draft Master Services Agreement, marked "Draft v2, dated 4 Dec 2025. Subject to contract. Not for signature until final." It covers Starter for one team.

Commits: subscription of £22k "billed annually in advance", implementation of £6,000 one-off, invoices "payable within 30 days". Availability is 99.5% and the P1 first response is "within 4 hours".

Unusual: the term runs 7 Jan 2026 to 6 Jan 2027, which is a start date before the draft was written. The £22k matches the v2 list price, with no discount.

Not settled: signatories are unconfirmed, the Customer's legal review is incomplete, and the term dates depend on the final signing date. The text does not show that it was ever executed, so it cannot be treated as the contracted price or terms. Any executed order form would override it.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end6 Jan 2027Source: the AI read of this record
  • Date start7 Jan 2026Source: the AI read of this record
  • Price£22,000Source: the AI read of this record
  • Subscription fee£22,000Source: the AI read of this record
  • Implementation fee£6,000Source: the AI read of this record
  • Total contract value£28,000Source: the AI read of this record
  • Billingbilled annually in advanceSource: the AI read of this record
  • PaymentInvoices are payable within 30 daysSource: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first responsewithin 4 hoursSource: the AI read of this record
  • Service credit for availability5% of one month's feeSource: the AI read of this record
  • Implementation scope4 weeks, up to 4 connectorsSource: the AI read of this record

The document

Body

Larkspire Software - Master Services Agreement v2

Draft v2, dated 4 Dec 2025. Subject to contract. Not for signature until final.

Parties

BG-Demo, a London data business (the Supplier), and Larkspire Software, Brighton (the Customer).

Services

The Supplier provides B-Viz Starter to one team, covering pages, chat and search. Implementation is delivered as set out in the fees below.

Fees

LineQuantityUnit priceNet
B-Viz – Starterone£22k£22k
Implementation – Starter (4 weeks, up to 4 connectors)one£6,000£6,000
Total contract value£28k

Discount: none. The annual recurring subscription of £22k is billed annually in advance. The implementation fee is one-off.

Term

The term starts 7 Jan 2026 and ends 6 Jan 2027.

Payment

Invoices are payable within 30 days.

Service levels

Availability is 99.5%. First response to priority one issues is within 4 hours. The service credit for availability is 5% of one month's fee.

Open points

Read the whole document (1,207 characters)
  • Signatories to be confirmed before execution.
  • The Customer's legal review is still to be completed.
  • The term dates are subject to the final signing date.
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Term start date precedes the draft date
  • Term dates subject to final signing date

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

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