What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Growth tier plus implementation, signed 23 Jan 2026. Availability 99.5%, P1 first response within one hour. Subscription £48k a year after a 5% discount; implementation £12k one-off.
What it is: the executed order form under the Master Services Agreement. It orders the Growth tier of B-Viz and its implementation, with a term from 6 Feb 2026 to 5 Feb 2027.
Commits: "Annual recurring fee: £48k" billed annually on 30 days. Service levels are "Availability: 99.5%" and "P1 first response: within one hour", with a service credit of "10% of one month's fee where availability is missed".
Unusual: the subscription carries a 5% discount on the £50k unit price, within the 20% first-term limit. The discount applies to the first term only, so the renewal price is not settled here.
Not settled: the customer signatory is only "Authorised signatory", so the customer's role is not shown. The form does not state a renewal date or notice period, and it says nothing on data freshness credits or the connector delivery dates.
As found in this document
As at Fri 9 Oct 2026- Date end5 Feb 2027Source: the AI read of this record
- Date signed23 Jan 2026Source: the AI read of this record
- Date start6 Feb 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Annual recurring fee£47,500Source: the AI read of this record
- Implementation fee£12,000 one-offSource: the AI read of this record
- Total contract value£59,500Source: the AI read of this record
- BillingannualSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsewithin one hourSource: the AI read of this record
- Service credit10% of one month's fee where availability is missedSource: the AI read of this record
The document
Body
Rufforth Bakeries - Order Form (signed)
Status: Executed Version: 1
1. Parties
Rufforth Bakeries, York (the Customer) and BG-Demo (the Supplier), under the Master Services Agreement.
2. Order
The Customer orders the Growth tier of B-Viz and its implementation, as set out below.
3. Order lines
| Line | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|
| B-Viz Growth subscription (SUB-GROWTH), recurring | 1 | £50k | 5% | £48k |
| Implementation, Growth tier, eight weeks with up to eight connectors (IMP-GROWTH), one-off | 1 | £12k | 0% | £12k |
- Annual recurring fee: £48k
- Total contract value: £60k
4. Term and billing
- Start date: 6 Feb 2026
- End date: 5 Feb 2027
- Billing: annual
- Payment terms: 30 days
5. Service levels
- Availability: 99.5%
- P1 first response: within one hour
- Service credit: 10% of one month's fee where availability is missed
6. Signature
| Party | Signatory | Date signed |
|---|---|---|
| BG-Demo | Lewis Kerr, Account Executive | 23 Jan 2026 |
| Rufforth Bakeries | Authorised signatory | 23 Jan 2026 |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription