Rufforth Bakeries - Master Services Agreement v2
Documentdraft Rufforth Bakeries · contract · draft · 22 Dec 2025
Draft Master Services Agreement v2 for B-Viz Growth, marked "Draft for review. Not for signature." Availability 99.5%, P1 first response within one hour, annual fee £48k after a 5% discount. Signatories not yet confirmed.
What it says
What this says
As at Fri 9 Oct 2026Draft Master Services Agreement v2 for B-Viz Growth, marked "Draft for review. Not for signature." Availability 99.5%, P1 first response within one hour, annual fee £48k after a 5% discount. Signatories not yet confirmed.
What it is: a draft Master Services Agreement between Rufforth Bakeries and BG-Demo for the Growth tier, filed in the customer's contracts folder. The text says "Draft for review. Not for signature." so it is an open item, not executed paper.
Commits (if signed): a term from 6 Feb 2026 to 5 Feb 2027, annual billing, 30-day payment terms, and a net recurring fee of £48k plus a one-off implementation of £12k. Service levels are 99.5% availability, P1 first response "within one hour", and a service credit of "10% of one month's fee where the availability level is missed".
Unusual: the subscription carries a 5% discount off the £50k unit price. The £50k matches the v2 list for Growth, and the discount is within the first-term limit.
Not settled: "Commercial terms remain subject to review by both parties" and signatories are unconfirmed. The document does not show whether an executed copy exists, and the draft was last modified on 22 Dec 2025, so it may be stale. Any executed order form overrides it.
As found in this document
As at Fri 9 Oct 2026- Date end5 Feb 2027Source: the AI read of this record
- Date start6 Feb 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first responsewithin one hourSource: the AI read of this record
- Service credit10% of one month's fee where the availability level is missedSource: the AI read of this record
- Annual recurring fee£47,500Source: the AI read of this record
- Implementation fee£12,000Source: the AI read of this record
- Total contract value£59,500Source: the AI read of this record
- Billing frequencyannualSource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
The document
Body
Rufforth Bakeries - Master Services Agreement v2
Status: Draft for review. Not for signature. Version: 2
1. Parties
Rufforth Bakeries, York (the Customer) BG-Demo (the Supplier)
2. Services
The Supplier will provide B-Viz on the Growth tier from the start date. The Growth tier covers several teams, the dashboards builder and quarterly business reviews.
3. Term and billing
- Start date: 6 Feb 2026
- End date: 5 Feb 2027
- Billing frequency: annual
- Payment terms: 30 days
4. Fees
| Line | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|
| B-Viz Growth subscription (SUB-GROWTH), recurring | 1 | £50k | 5% | £48k |
| Implementation, Growth tier, eight weeks with up to eight connectors (IMP-GROWTH), one-off | 1 | £12k | 0% | £12k |
- Annual recurring fee: £48k
- Total contract value: £60k
5. Service levels
- Availability: 99.5%
- P1 first response: within one hour
- Service credit: 10% of one month's fee where the availability level is missed
6. Open points for review
Read the whole document (1,204 characters)
- Commercial terms remain subject to review by both parties.
- The Supplier and the Customer will confirm signatories before this agreement is executed.
Unusual terms
As at Fri 9 Oct 2026- 5% discount on subscription