Menlo Quay Medical - Order Form (signed)
Documentexecuted Menlo Quay Medical · order form · executed · 12 Dec 2025
Executed order form for the Growth tier: £50k annual subscription plus £12k one-off implementation, term 29 Dec 2025 to 28 Dec 2026. Availability 99.5%, P1 first response 1 business hour, payment 30 days from invoice date.
What it says
What this says
As at Fri 9 Oct 2026Executed order form for the Growth tier: £50k annual subscription plus £12k one-off implementation, term 29 Dec 2025 to 28 Dec 2026. Availability 99.5%, P1 first response 1 business hour, payment 30 days from invoice date.
What it is: an executed order form under the BG-Demo Master Services Agreement, signed 12 Dec 2025. It puts Menlo Quay Medical on Growth so key accounts, complaints and distributor teams see each account together.
Commits: £50k subscription billed annually in advance and a £12k fixed implementation fee, £62k total contract value. Availability is 99.5%, P1 first response is 1 business hour, and the nightly refresh completes "by 07:00 customer local time on business days".
Unusual: nothing departs from standard Growth terms. The service credit is 10% of one month's fee, for availability only, and does not apply to data freshness. Discount is 0%.
Not settled: the text states no renewal mechanism or notice period, only the end date of 28 Dec 2026. The customer signatory is not named, only an authorised signatory. Whether the term has since been renewed is not shown.
As found in this document
As at Fri 9 Oct 2026- Date end28 Dec 2026Source: the AI read of this record
- Date signed12 Dec 2025Source: the AI read of this record
- Date start29 Dec 2025Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- Subscription£50,000, Recurring, annualSource: the AI read of this record
- Implementation fee£12,000, One-off, eight weeks, up to eight connectorsSource: the AI read of this record
- Total contract value£62,000Source: the AI read of this record
- Billing frequencyannual, in advance for the subscriptionSource: the AI read of this record
- Payment terms30 days from invoice dateSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's fee, for availability onlySource: the AI read of this record
Body
Menlo Quay Medical - Order Form (signed)
Status: Executed Signed: 12 Dec 2025
This order form is placed under the BG-Demo Master Services Agreement between the parties below.
Parties
| Supplier | BG-Demo, London |
| Customer | Menlo Quay Medical, Galway, Ireland |
| BG-Demo account owner | Matteo Ricci, Account Executive |
| BG-Demo customer success manager | Elena Novak |
Order summary
Menlo Quay Medical subscribes to B-Viz on the Growth tier, so that its key accounts, complaints and distributor teams can see each hospital and distributor account together. B-Viz is built and run inside the customer's own Snowflake account.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz Growth subscription | 1 | £50k | 0% | £50k | Recurring, annual |
| IMP-GROWTH | Implementation for Growth, eight weeks, up to eight connectors | 1 | £12k | 0% | £12k | One-off |
Total contract value: £62k, made up of the annual subscription of £50k and the one-off implementation fee of £12k.
Term
Read the whole document (2,310 characters)
| Start date | 29 Dec 2025 |
| End date | 28 Dec 2026 |
| Tier | Growth |
Billing and payment
- Billing frequency: annual, in advance for the subscription.
- The one-off implementation fee is invoiced as a fixed fee.
- Payment terms: 30 days from invoice date.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee, for availability only |
Service credits under this order form are given for availability breaches only. They do not apply to data freshness.
General
- This order form is governed by the Master Services Agreement and, where the two differ on the matters set out above, this executed order form applies.
- Any earlier draft or quotation for this order is superseded by this signed copy.
Signatures
For BG-Demo
Name: Matteo Ricci Title: Account Executive Date: 12 Dec 2025
For Menlo Quay Medical
Title: Authorised signatory of Menlo Quay Medical Date: 12 Dec 2025