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Menlo Quay Medical - Data Processing Agreement (signed)

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Menlo Quay Medical logo Menlo Quay Medical · dpa · executed · 12 Dec 2025

Executed Data Processing Agreement signed on 12 Dec 2025 between BG-Demo (Processor) and Menlo Quay Medical (Controller) for the Growth subscription. It states no price, availability, response time or refresh terms.

What it says

What this says

As at Fri 9 Oct 2026

Executed Data Processing Agreement signed on 12 Dec 2025 between BG-Demo (Processor) and Menlo Quay Medical (Controller) for the Growth subscription. It states no price, availability, response time or refresh terms.

What it is: an executed DPA alongside the Master Services Agreement. It covers "Delivery of the B-Viz Growth subscription and implementation", with data held in the Controller's own Snowflake account.

Commits: the Processor acts only on documented instructions, keeps confidentiality and security measures, and tells the Controller "without undue delay" of a personal data breach. It will not appoint another party to process the data without advance notice and a fair chance to object.

Unusual: the Controller may audit "on reasonable notice, during business hours". Where the DPA conflicts with the Master Services Agreement on personal data, "this agreement prevails".

Not settled: no price, service levels, breach notification deadline or contract term are stated. The Controller's signatory is not named, only "Authorised signatory of the Controller", so the customer's decision-maker is not shown.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date signed12 Dec 2025Source: the AI read of this record
  • Processing instructionsprocess personal data only on the Controller's instructionsSource: the AI read of this record
  • Breach notificationtell the Controller without undue delay if it becomes aware of a personal data breach affecting the Controller's dataSource: the AI read of this record
  • Sub-processorswill not appoint another party to process the Controller's personal data without telling the Controller in advance and giving it a fair opportunity to objectSource: the AI read of this record
  • International transferswill not move the Controller's personal data outside the Controller's Snowflake account, or to a different region, except on the Controller's written instructionSource: the AI read of this record
  • Return and deletionat the Controller's choice, return or delete personal data it holds on the Controller's behalfSource: the AI read of this record

The document

Body

Menlo Quay Medical - Data Processing Agreement (signed)

Status: Executed. Signed on 12 Dec 2025.

This Data Processing Agreement sits alongside the Master Services Agreement between BG-Demo (the Processor) and Menlo Quay Medical of Galway, Ireland (the Controller).

Purpose and scope

The Processor provides B-Viz to the Controller. B-Viz is built and run inside the Controller's own Snowflake account. This agreement sets out how personal data is handled when the Processor works with that data to deliver the services.

Roles

The Controller decides why and how personal data is processed. The Processor processes it only on the Controller's documented instructions, which are the Master Services Agreement, this agreement and any written instruction given by the Controller's authorised contacts.

Subject matter and nature of processing

Read the whole document (3,830 characters)
ItemDetail
Subject matterDelivery of the B-Viz Growth subscription and implementation
NatureIndexing, storing, querying and displaying data from the systems the Controller connects
Location of dataThe Controller's own Snowflake account
DurationThe term of the Master Services Agreement, and any period needed to return or delete data afterwards
Data subjectsCustomer contacts, hospital and distributor contacts and the Controller's own staff, as they appear in connected systems

Processor obligations

The Processor will:

  • process personal data only on the Controller's instructions;
  • make sure that everyone authorised to process the data is bound by confidentiality;
  • keep appropriate technical and organisational security measures in place;
  • assist the Controller, where reasonably possible, in answering requests from data subjects;
  • assist the Controller with its own security and impact assessments when asked;
  • tell the Controller without undue delay if it becomes aware of a personal data breach affecting the Controller's data, and give the information the Controller needs to respond.

Controller obligations

The Controller will make sure it has a lawful basis for the data it connects to B-Viz, and that its instructions to the Processor comply with data protection law.

Sub-processors

Because B-Viz runs inside the Controller's own Snowflake account, the Controller keeps direct control of where its data is stored. The Processor will not appoint another party to process the Controller's personal data without telling the Controller in advance and giving it a fair opportunity to object.

International transfers

The Processor will not move the Controller's personal data outside the Controller's Snowflake account, or to a different region, except on the Controller's written instruction and in line with applicable law.

Audit and information

The Processor will give the Controller the information reasonably needed to show compliance with this agreement. The Controller may carry out an audit on reasonable notice, during business hours and without unreasonable disruption to the Processor's work.

Return and deletion

When the services end, the Processor will, at the Controller's choice, return or delete personal data it holds on the Controller's behalf. Data held in the Controller's own Snowflake account remains under the Controller's control.

Order of precedence

If this agreement conflicts with the Master Services Agreement on the handling of personal data, this agreement prevails.

Contacts

RoleName
BG-Demo Account ExecutiveMatteo Ricci
BG-Demo Customer Success ManagerElena Novak

Signatures

Signed for BG-Demo (Processor)

Name: Matteo Ricci

Title: Account Executive

Date: 12 Dec 2025

Signed for Menlo Quay Medical (Controller)

Title: Authorised signatory of the Controller

Date: 12 Dec 2025

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • DPA prevails over MSA on personal data
  • Controller audit on reasonable notice
  • No fixed breach notification deadline

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

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Help

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