Eccup Software - Order Form (signed)
Documentexecuted Eccup Software · order form · executed · 22 Apr 2024
Executed Growth order form for a term from 7 May 2024 to 6 May 2025. Availability 99.5%, P1 first response 1 hour (business hours). Annual recurring fee £42k after a 5% first-term discount; total contract value £54k including implementation.
What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form for a term from 7 May 2024 to 6 May 2025. Availability 99.5%, P1 first response 1 hour (business hours). Annual recurring fee £42k after a 5% first-term discount; total contract value £54k including implementation.
What it is: an executed order form under the BG-Demo Master Services Agreement for the Growth tier plus an eight-week implementation. It states "Where this executed order form differs from any earlier draft or quotation, this order form applies."
Commits: annual billing, payment "30 days from the date of invoice", availability of 99.5% and a P1 first response of "1 hour (business hours)". The service credit is "10% of one month's fee", on an availability-only basis.
Unusual: the 5% discount applies to the first subscription term only, so it ends at renewal. The £54k total contract value includes the one-off £12k implementation and is not an annual price.
Not settled: the document states no renewal terms or auto-renewal. It does not name the customer signatory, only "Authorised signatory". It does not show what happened after the 6 May 2025 end date.
As found in this document
As at Fri 9 Oct 2026- Date end6 May 2025Source: the AI read of this record
- Date signed22 Apr 2024Source: the AI read of this record
- Date start7 May 2024Source: the AI read of this record
- Price£41,800Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour (business hours)Source: the AI read of this record
- Service credit10% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring fee (subscription, after discount)£41,800Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- Total contract value£53,800Source: the AI read of this record
- Billing frequencyannualSource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
The document
Body
Eccup Software - Order Form (signed)
Status: Executed
This order form is made under the BG-Demo Master Services Agreement and sets out the subscription and implementation that BG-Demo will provide to Eccup Software.
Parties
| Supplier | BG-Demo, London |
| Customer | Eccup Software, Leeds |
| BG-Demo account owner | Tom Ashdown, Account Executive |
| BG-Demo customer success manager | Marcus Bell |
Product and tier
Eccup Software subscribes to B-Viz at the Growth tier. B-Viz is built and run inside the customer's own Snowflake account.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz – Growth | 1 | £44k | 5% | £42k | Recurring, annual |
| IMP-GROWTH | Implementation Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | One-off |
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring fee (subscription, after discount) | £42k |
| One-off implementation fee | £12k |
| Total contract value | £54k |
Read the whole document (2,306 characters)
The 5% discount applies to the first subscription term only. The total contract value includes the one-off implementation fee and is not an annual price. The annual recurring amount is £42k.
Term
| Start date | 7 May 2024 |
| End date | 6 May 2025 |
Billing and payment
- Billing frequency: annual.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are payable for availability breaches only. Data freshness is not a credited measure at the Growth tier.
General
This order form, together with the Master Services Agreement, is the entire agreement for the services listed above. Where this executed order form differs from any earlier draft or quotation, this order form applies.
Signatures
Signed for BG-Demo
- Name: Tom Ashdown
- Title: Account Executive
- Date: 22 Apr 2024
Signed for Eccup Software
- Title: Authorised signatory
- Date: 22 Apr 2024
Unusual terms
As at Fri 9 Oct 2026- 5% discount on first subscription term only
- Total contract value includes one-off implementation fee