Sprotbrough Recruitment - Master Services Agreement (signed)
Documentexecuted Sprotbrough Recruitment · contract · executed · 17 Jul 2023
Executed MSA signed 17 Jul 2023 for the Starter tier. Availability 99.5%, P1 first response 4 business hours, subscription £20k per year in advance, with a £6,000 one-off implementation fee. Term ran 31 Jul 2023 to 30 Jul 2024.
What it says
What this says
As at Fri 9 Oct 2026Executed MSA signed 17 Jul 2023 for the Starter tier. Availability 99.5%, P1 first response 4 business hours, subscription £20k per year in advance, with a £6,000 one-off implementation fee. Term ran 31 Jul 2023 to 30 Jul 2024.
What it is: the executed Starter agreement between BG-Demo and Sprotbrough Recruitment, signed by Nell Ashcombe for BG-Demo. It states that it "supersedes the earlier draft in the same folder".
Commits: availability of 99.5%, P1 first response of 4 business hours, and nightly refresh "Complete by 07:00 customer local time on business days". Invoices are payable within 30 days, with the subscription billed annually in advance.
Unusual: nothing off the standard Starter terms. Credits are 5% of one month's fee and "Data freshness is not credited under the Starter tier".
Not settled: the term ended 30 Jul 2024 and "Any renewal must be agreed in writing before the end date". This document does not show any renewal, the later price or the customer signatory's name. Nothing here shows the current contract position.
As found in this document
As at Fri 9 Oct 2026- Date end30 Jul 2024Source: the AI read of this record
- Date signed17 Jul 2023Source: the AI read of this record
- Date start31 Jul 2023Source: the AI read of this record
- Price£19,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit5% of one month's fee if availability falls below the commitment in a monthSource: the AI read of this record
- Subscription price£19,500 annual recurring amountSource: the AI read of this record
- Implementation fee£6,000 one-off, four weeks, up to four connectorsSource: the AI read of this record
- Total contract value£25,500Source: the AI read of this record
- BillingSubscription billed annually in advance; implementation billed onceSource: the AI read of this record
- Payment termsInvoices are payable within 30 days of the invoice dateSource: the AI read of this record
- RenewalAny renewal must be agreed in writing before the end dateSource: the AI read of this record
Body
Sprotbrough Recruitment - Master Services Agreement (signed)
Executed. Signed on 17 Jul 2023. This copy supersedes the earlier draft in the same folder.
Parties
- Supplier: BG-Demo, London.
- Customer: Sprotbrough Recruitment, Doncaster.
- Account owner at BG-Demo: Nell Ashcombe, Chief Executive Officer and Co-founder.
- Customer success manager: Daniel Okafor.
Background
Sprotbrough Recruitment places warehouse, driving and engineering staff across South Yorkshire. It has agreed to use B-Viz, built and run inside its own Snowflake account, on the Starter tier. This agreement records the contracted terms.
Term
- Start date: 31 Jul 2023.
- End date: 30 Jul 2024.
- Any renewal must be agreed in writing before the end date.
Order lines
| Item | Type | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|---|
| B-Viz Starter subscription | Recurring, annual | 1 | £20k | 0% | £20k |
| Implementation for Starter (four weeks, up to four connectors) | One-off | 1 | £6,000 | 0% | £6,000 |
Total contract value: £26k, made up of the one-off implementation fee and the first annual subscription.
Read the whole document (2,528 characters)
Annual recurring amount: £20k.
Billing and payment
- The subscription is billed annually in advance.
- The implementation fee is billed once.
- Invoices are payable within 30 days of the invoice date.
- All amounts are in pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
Service credits. If availability falls below the commitment in a month, the customer is credited 5% of one month's fee. Credits are based on availability only. Data freshness is not credited under the Starter tier.
Scope of the Starter tier
- One team, within the standard Starter user allowance.
- Connectors up to the Starter connector limit, as covered by the implementation line.
- Pages, chat and search.
- A six-monthly check-in with the customer success manager.
Entire agreement
This signed agreement sets out the contracted price and terms between the parties. It takes precedence over any earlier draft, proposal or estimate.
Signatures
| BG-Demo | Sprotbrough Recruitment | |
|---|---|---|
| Name | Nell Ashcombe | Authorised signatory |
| Title | Chief Executive Officer and Co-founder | Authorised signatory for the customer |
| Date signed | 17 Jul 2023 | 17 Jul 2023 |