What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form under the MSA for a term from 10 Feb 2025 to 9 Feb 2026. Availability 99.5%, P1 first response 1 business hour, £44k list less 10% first-term discount, net £40k a year. The term end has passed and renewal needs agreement.
What it is: the executed order form for the Growth tier plus a fixed-fee Growth implementation. It states "Signed on 27 Jan 2025 under the BG-Demo Master Services Agreement" and sets the term as 10 Feb 2025 to 9 Feb 2026.
Commits: availability of 99.5%, P1 first response of 1 business hour, and a nightly refresh "Complete by 07:00 customer local time on business days". Billing is annual in advance, 30 days from invoice, in GBP excluding VAT.
Unusual: the 10% discount "applies to the first term of the subscription only". Service credits are "10% of one month's fee, for availability breaches only", so data freshness is not credited. Renewal is "only by agreement between the parties", with no auto-renewal.
Not settled: the document does not show whether the subscription was renewed after 9 Feb 2026, or what price applies now. The customer signatory is only named as "Authorised signatory", so the signer's identity and role are not shown. Check later paper and invoices.
As found in this document
As at Fri 9 Oct 2026- Date end9 Feb 2026Source: the AI read of this record
- Date renewal9 Feb 2026Source: the AI read of this record
- Date signed27 Jan 2025Source: the AI read of this record
- Date start10 Feb 2025Source: the AI read of this record
- Price£39,600Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's fee, for availability breaches onlySource: the AI read of this record
- Subscription price£44,000 unit price, 10% discount, £39,600 net, annualSource: the AI read of this record
- Implementation fee£12,000 one-off, not discountedSource: the AI read of this record
- Billingannual, in advance for the subscription; implementation fee invoiced as a one-offSource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
- ConnectorsConnectors named during implementation carry the live-by commitments agreed in the implementation planSource: the AI read of this record
The document
Body
Duddingston Payroll - Order Form (signed)
Status: Executed. Signed on 27 Jan 2025 under the BG-Demo Master Services Agreement.
Parties
| Supplier | BG-Demo, London |
| Customer | Duddingston Payroll, Edinburgh |
| BG-Demo account owner | Priya Raman, Account Executive |
| BG-Demo customer success manager | Daniel Okafor |
Order summary
Duddingston Payroll orders the B-Viz Growth tier, run inside the customer's own Snowflake account, together with a fixed-fee Growth implementation.
| Item | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz – Growth | 1 | £44k | 10% | £40k | Yes, annual |
| IMP-GROWTH | Implementation – Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No, one-off |
Commercial totals
| Annual recurring revenue (contracted) | £40k |
| One-off implementation fee | £12k |
| Total contract value | £52k |
The discount of 10% applies to the first term of the subscription only. The implementation fee is not discounted.
Term
Read the whole document (2,481 characters)
- Start date: 10 Feb 2025
- End date: 9 Feb 2026
- The subscription renews only by agreement between the parties. BG-Demo's customer success manager will open the renewal conversation ahead of the end date.
Billing
- Billing frequency: annual, in advance for the subscription; the implementation fee is invoiced as a one-off.
- Payment terms: 30 days from the date of invoice.
- All amounts are in GBP and exclude VAT.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee, for availability breaches only |
Service credits under this order form are based on availability. They do not extend to data freshness.
Scope notes
- The Growth tier includes pages, chat and search, the dashboards builder and quarterly business reviews.
- Connectors named during implementation carry the live-by commitments agreed in the implementation plan.
- Where this order form differs from the MSA on price or service levels, this order form applies.
Signatures
For BG-Demo
Name: Priya Raman Title: Account Executive Date: 27 Jan 2025
For Duddingston Payroll
Name: Authorised signatory Title: Authorised signatory, Duddingston Payroll Date: 27 Jan 2025
Unusual terms
As at Fri 9 Oct 2026- 10% first-term discount
- Service credit for availability only, not freshness
- Renews only by agreement