Ludworth Lettings - Order Form (signed)
Documentexecuted Ludworth Lettings · order form · executed · 16 Apr 2026
Executed order form dated 16 Apr 2026 for a Starter subscription at £22k a year plus a £6,000 one-off implementation. It commits 99.5% availability, 4 business hours P1 first response and a 5% availability-only credit.
What it says
What this says
As at Fri 9 Oct 2026Executed order form dated 16 Apr 2026 for a Starter subscription at £22k a year plus a £6,000 one-off implementation. It commits 99.5% availability, 4 business hours P1 first response and a 5% availability-only credit.
What it is: an executed order form under the BG-Demo Master Services Agreement, signed by Tom Ashdown and a Director at Ludworth Lettings on 16 Apr 2026. It states that it "supersedes any earlier draft or proposal for the same services".
Commits: the subscription runs from 30 Apr 2026 to 29 Apr 2027, billed annually in advance on 30 days from invoice. Service levels are 99.5% availability, 4 business hours P1 first response and a service credit of 5% of one month's fee.
Unusual: nothing departs from standard Starter terms. The price is the v2 Starter list with no discount, and credits are for availability only, not data freshness.
Not settled: renewal is "only by agreement", and the notice period is left to the MSA, which is not in this document. The signatory is not named, only titled Director. Extra users or connectors need a further order form.
As found in this document
As at Fri 9 Oct 2026- Date end29 Apr 2027Source: the AI read of this record
- Date signed16 Apr 2026Source: the AI read of this record
- Date start30 Apr 2026Source: the AI read of this record
- Price£22,000Source: the AI read of this record
- Annual recurring fee£22,000Source: the AI read of this record
- One-off implementation fee£6,000Source: the AI read of this record
- Total contract value£28,000Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response4 business hoursSource: the AI read of this record
- Service credit5% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- ConnectorsImplementation covers connecting up to four sourcesSource: the AI read of this record
The document
Body
Order Form: Ludworth Lettings
Status: Executed Version: 1 Order form date: 16 Apr 2026
This order form is made under the BG-Demo Master Services Agreement between the two parties below. It records the subscription and implementation that Ludworth Lettings has bought, and the terms that apply to them.
1. Parties
| Supplier | BG-Demo, London |
| Customer | Ludworth Lettings, Stockport |
| BG-Demo account owner | Tom Ashdown, Account Executive |
| BG-Demo customer success manager | Marcus Bell |
2. Order lines
| SKU | Description | Qty | Unit price | Discount | Net amount | Type |
|---|---|---|---|---|---|---|
| SUB-STARTER | B-Viz Starter subscription | 1 | £22k | 0% | £22k | Annual, recurring |
| IMP-STARTER | Implementation, Starter (four weeks, up to four connectors) | 1 | £6,000 | 0% | £6,000 | One-off |
3. Commercial summary
| Item | Value |
|---|---|
| Tier | Starter |
| Annual recurring fee | £22k |
| One-off implementation fee | £6,000 |
| Total contract value | £28k |
| Discount | None |
Read the whole document (2,924 characters)
The total contract value of £28k is the annual subscription plus the one-off implementation fee. Only the £22k subscription recurs each year.
4. Term
- Subscription start date: 30 Apr 2026
- Subscription end date: 29 Apr 2027
- The subscription renews only by agreement. BG-Demo's customer success manager will raise renewal with Ludworth Lettings ahead of the end date, in line with the notice arrangements in the MSA.
5. Billing and payment
- Billing frequency: annual, in advance.
- Payment terms: 30 days from the date of invoice.
- All amounts are in pounds sterling (GBP). The implementation fee is invoiced separately from the subscription.
6. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 4 business hours |
| Service credit | 5% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are given for availability breaches only. They are not given for data freshness. The nightly refresh follows the standard arrangement for every tier.
7. Scope notes
- The Starter tier covers one team, with pages, chat and search, and the standard Starter user and connector allowances.
- Implementation covers connecting up to four sources, so that the property-management team can see each landlord's properties, repairs tickets and statements together.
- Anything beyond the Starter allowances, such as extra users or connectors, needs a further order form.
8. Signatures
Signed for and on behalf of the parties on 16 Apr 2026.
| BG-Demo | Ludworth Lettings | |
|---|---|---|
| Name | Tom Ashdown | Authorised signatory |
| Title | Account Executive | Director |
| Date | 16 Apr 2026 | 16 Apr 2026 |
This executed order form supersedes any earlier draft or proposal for the same services.
Unusual terms
As at Fri 9 Oct 2026- Renews only by agreement
- Credits for availability only, not data freshness