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Kralingse Expeditie - Order Form (signed)

Documentexecuted

Kralingse Expeditie logo Kralingse Expeditie · order form · executed · 2 Jan 2026

Executed Growth order form under the Master Services Agreement. Availability 99.5%, P1 first response 1 business hour, subscription £50k list less 5% first-term discount (£48k net), term 16 Jan 2026 to 15 Jan 2027.

What it says

What this says

As at Fri 9 Oct 2026

Executed Growth order form under the Master Services Agreement. Availability 99.5%, P1 first response 1 business hour, subscription £50k list less 5% first-term discount (£48k net), term 16 Jan 2026 to 15 Jan 2027.

What it is: an executed order form for the Growth tier, signed by Matteo Ricci for BG-Demo and an unnamed authorised signatory for the customer on 2 Jan 2026. It states "Where this executed order form differs from any earlier draft or proposal, this order form applies."

Commits: availability of 99.5%, P1 first response of 1 business hour, and a nightly refresh "Complete by 07:00 customer local time on business days". Billing is quarterly in advance, with payment terms of 30 days from the date of invoice.

Unusual: the 5% discount applies to the first term only, so the renewal price will differ. The service credit is "10% of one month's fee, for availability only", and data freshness is not credited on Growth.

Not settled: the document does not name the customer signatory or role, and states no renewal notice period or auto-renewal. It gives no connector go-live dates and does not state the price after the first term.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end15 Jan 2027Source: the AI read of this record
  • Date signed2 Jan 2026Source: the AI read of this record
  • Date start16 Jan 2026Source: the AI read of this record
  • Price£47,500Source: the AI read of this record
  • Availability99.5%Source: the AI read of this record
  • P1 first response1 business hourSource: the AI read of this record
  • Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
  • Service credit10% of one month's fee, for availability onlySource: the AI read of this record
  • Subscription price£50,000 unit price, 5% discount, £47,500 netSource: the AI read of this record
  • Implementation fee£12,000, one-offSource: the AI read of this record
  • BillingThe subscription is billed quarterly, in advance.Source: the AI read of this record
  • Payment terms30 days from the date of invoiceSource: the AI read of this record

The document

Body

Kralingse Expeditie - Order Form (signed)

Status: Executed. Signed on 2 Jan 2026.

This order form is placed under the BG-Demo Master Services Agreement and sets out the products, price and service levels agreed between the parties.

Parties

SupplierBG-Demo, London
CustomerKralingse Expeditie, Rotterdam
Account owner (BG-Demo)Matteo Ricci, Account Executive
Customer success manager (BG-Demo)Elena Novak

Subscription tier

Growth. B-Viz is built and run inside the customer's own Snowflake account.

Order lines

SKUDescriptionQtyUnit priceDiscountNetRecurring
SUB-GROWTHB-Viz Growth subscription, annual1£50k5%£48kYes
IMP-GROWTHImplementation, Growth (eight weeks, up to eight connectors)1£12k0%£12kNo, one-off

The discount applies to the first term only.

Commercial summary

ItemAmount
Annual recurring revenue (contracted)£48k
One-off implementation fee£12k
Total contract value£60k
Read the whole document (2,441 characters)

The total contract value is the subscription for the first term plus the one-off implementation fee. It is not an annual price.

Term

Start date16 Jan 2026
End date15 Jan 2027

Billing and payment

  • The subscription is billed quarterly, in advance.
  • The implementation fee is invoiced as a one-off charge.
  • Payment terms are 30 days from the date of invoice.
  • All amounts are in GBP and exclusive of VAT where applicable.

Service levels

MeasureCommitment
Availability99.5%
P1 first response1 business hour
Nightly refreshComplete by 07:00 customer local time on business days
Service credit10% of one month's fee, for availability only

Service credits under this order form are earned for availability breaches. Data freshness is not a credited measure on the Growth tier.

General

  • This order form is governed by the Master Services Agreement between the parties.
  • Where this executed order form differs from any earlier draft or proposal, this order form applies.

Signatures

For BG-DemoFor Kralingse Expeditie
NameMatteo RicciAuthorised signatory
TitleAccount ExecutiveAuthorised signatory, Kralingse Expeditie
Date2 Jan 20262 Jan 2026
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 5% first-term discount
  • service credit of 10% of one month's fee, availability only
  • quarterly billing in advance

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Viz · read-only