What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form under the Master Services Agreement. Availability 99.5%, P1 first response 1 business hour, subscription £50k list less 5% first-term discount (£48k net), term 16 Jan 2026 to 15 Jan 2027.
What it is: an executed order form for the Growth tier, signed by Matteo Ricci for BG-Demo and an unnamed authorised signatory for the customer on 2 Jan 2026. It states "Where this executed order form differs from any earlier draft or proposal, this order form applies."
Commits: availability of 99.5%, P1 first response of 1 business hour, and a nightly refresh "Complete by 07:00 customer local time on business days". Billing is quarterly in advance, with payment terms of 30 days from the date of invoice.
Unusual: the 5% discount applies to the first term only, so the renewal price will differ. The service credit is "10% of one month's fee, for availability only", and data freshness is not credited on Growth.
Not settled: the document does not name the customer signatory or role, and states no renewal notice period or auto-renewal. It gives no connector go-live dates and does not state the price after the first term.
As found in this document
As at Fri 9 Oct 2026- Date end15 Jan 2027Source: the AI read of this record
- Date signed2 Jan 2026Source: the AI read of this record
- Date start16 Jan 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's fee, for availability onlySource: the AI read of this record
- Subscription price£50,000 unit price, 5% discount, £47,500 netSource: the AI read of this record
- Implementation fee£12,000, one-offSource: the AI read of this record
- BillingThe subscription is billed quarterly, in advance.Source: the AI read of this record
- Payment terms30 days from the date of invoiceSource: the AI read of this record
The document
Body
Kralingse Expeditie - Order Form (signed)
Status: Executed. Signed on 2 Jan 2026.
This order form is placed under the BG-Demo Master Services Agreement and sets out the products, price and service levels agreed between the parties.
Parties
| Supplier | BG-Demo, London |
| Customer | Kralingse Expeditie, Rotterdam |
| Account owner (BG-Demo) | Matteo Ricci, Account Executive |
| Customer success manager (BG-Demo) | Elena Novak |
Subscription tier
Growth. B-Viz is built and run inside the customer's own Snowflake account.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz Growth subscription, annual | 1 | £50k | 5% | £48k | Yes |
| IMP-GROWTH | Implementation, Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No, one-off |
The discount applies to the first term only.
Commercial summary
| Item | Amount |
|---|---|
| Annual recurring revenue (contracted) | £48k |
| One-off implementation fee | £12k |
| Total contract value | £60k |
Read the whole document (2,441 characters)
The total contract value is the subscription for the first term plus the one-off implementation fee. It is not an annual price.
Term
| Start date | 16 Jan 2026 |
| End date | 15 Jan 2027 |
Billing and payment
- The subscription is billed quarterly, in advance.
- The implementation fee is invoiced as a one-off charge.
- Payment terms are 30 days from the date of invoice.
- All amounts are in GBP and exclusive of VAT where applicable.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee, for availability only |
Service credits under this order form are earned for availability breaches. Data freshness is not a credited measure on the Growth tier.
General
- This order form is governed by the Master Services Agreement between the parties.
- Where this executed order form differs from any earlier draft or proposal, this order form applies.
Signatures
| For BG-Demo | For Kralingse Expeditie | |
|---|---|---|
| Name | Matteo Ricci | Authorised signatory |
| Title | Account Executive | Authorised signatory, Kralingse Expeditie |
| Date | 2 Jan 2026 | 2 Jan 2026 |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount
- service credit of 10% of one month's fee, availability only
- quarterly billing in advance