Kralingse Expeditie - Order Form v3
Documentdraft Kralingse Expeditie · order form · draft · 22 Dec 2025
Unsigned draft Growth order form for a term from 16 Jan 2026 to 15 Jan 2027. Subscription £48k net after a 5% discount, implementation £12k. Availability 99.5%, P1 first response 1 hour (business hours). Annual figure unreconciled.
What it says
What this says
As at Fri 9 Oct 2026Unsigned draft Growth order form for a term from 16 Jan 2026 to 15 Jan 2027. Subscription £48k net after a 5% discount, implementation £12k. Availability 99.5%, P1 first response 1 hour (business hours). Annual figure unreconciled.
What it is: a draft order form prepared on 22 Dec 2025 under the Master Services Agreement, stating "This draft is not binding." It is filed in the customer's Contracts folder and is superseded by any executed copy from the day that copy was signed.
Commits (if issued): subscription £48k net, implementation £12k, total contract value £60k, quarterly billing, 30-day payment terms, 99.5% availability, 1 hour P1 first response, and a service credit of 10% of one month's fee for availability only.
Unusual: the 5% discount applies to the first term only. The draft's summary carries an annual recurring figure of £52k that does not match the £48k line.
Not settled: the correct annual figure, the customer's signatory and billing contact, and connector go-live dates, which are to be written into the plan before signature. The text does not show whether an executed order form exists.
As found in this document
As at Fri 9 Oct 2026- Date end15 Jan 2027Source: the AI read of this record
- Date start16 Jan 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour (business hours)Source: the AI read of this record
- Service credit10% of one month's fee, for availability onlySource: the AI read of this record
- Subscription net amount£47,500Source: the AI read of this record
- Implementation fee£12,000Source: the AI read of this record
- Total contract value£59,500Source: the AI read of this record
- Billing frequencyquarterlySource: the AI read of this record
- Payment terms30 daysSource: the AI read of this record
- Implementationeight weeks and covers up to eight connectorsSource: the AI read of this record
The document
Body
Kralingse Expeditie - Order Form v3
Status: Draft. Prepared on 22 Dec 2025 under the Master Services Agreement between BG-Demo and Kralingse Expeditie. This draft is not binding. If an executed order form exists in this folder, the executed copy decides price and terms and this draft is superseded from the day that copy was signed.
Parties
- Supplier: BG-Demo, London.
- Customer: Kralingse Expeditie, Rotterdam, freight forwarding and customs brokerage.
- BG-Demo account owner: Matteo Ricci, Account Executive.
- Customer success manager: Elena Novak.
Tier
Growth. The Customer will use B-Viz so that account managers and the customs desk see each importer's shipments, exceptions, calls and invoices in one place, inside the Customer's own Snowflake account.
Order lines
| SKU | Line | Qty | Unit price | Discount | Net | Type |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz Growth subscription | 1 | £50k | 5% | £48k | Annual recurring |
| IMP-GROWTH | Implementation, Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | One-off |
Read the whole document (2,439 characters)
The total contract value is £60k, made up of the subscription net amount and the one-off implementation fee. The discount applies to the first term only and ends at renewal.
Term
- Start date: 16 Jan 2026
- End date: 15 Jan 2027
Billing
- Billing frequency: quarterly.
- Payment terms: 30 days.
- Currency: pounds sterling.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Service credit | 10% of one month's fee, for availability only |
Implementation commitment
The implementation runs for eight weeks and covers up to eight connectors. Go-live dates for individual connectors will be agreed with engineering and written into the plan before signature, not promised in this draft.
Open points
- The annual recurring figure carried in this draft's summary is £52k. It does not reconcile to the subscription net amount of £48k in the line table above. Matteo Ricci to confirm the correct annual figure before the form is issued for signature.
- Customer to confirm its signatory and billing contact.
Signatures
| For BG-Demo | For Kralingse Expeditie |
|---|---|
| Matteo Ricci, Account Executive | Authorised signatory, job title to be confirmed by the Customer |
| Date: not yet signed | Date: not yet signed |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount
- annual figure of £52,250 does not reconcile
- quarterly billing