What it says
What this says
As at Fri 9 Oct 2026Proposal from Matteo Ricci for the Growth tier at an annual subscription price of £48k, with a deal amount of £60k including the one-off implementation fee. It is a proposal, not an executed order form, and no service figures are stated.
What it is: a sales proposal dated 5 Dec 2025, filed as final but still an open item. It proposes the Growth tier for account managers and the customs desk, built inside the customer's own Snowflake account.
Commits: nothing binding. The price table gives "Growth subscription, annual price | £48k" and a deal amount of £60k, which "is not the annual price". The text says the subscription is invoiced annually in advance on standard payment terms.
Unusual: the implementation fee is not stated separately. Connector commitments and delivery dates are left to the order form "once our engineering team has agreed them".
Not settled: availability, first response time, refresh deadline and credit percentages are described only as the standard Growth terms, with no figures. The text does not show whether the customer accepted, nor the user and connector allowances. The executed order form is "the final word".
As found in this document
As at Fri 9 Oct 2026- Price£47,500Source: the AI read of this record
- Growth subscription, annual price£47,500Source: the AI read of this record
- Deal amount (total value, including the one-off implementation fee)£59,500Source: the AI read of this record
- Billinginvoiced annually in advance on our standard payment termsSource: the AI read of this record
- Service creditsService credits are available for availability under the Growth terms.Source: the AI read of this record
The document
Body
Kralingse Expeditie - Proposal
Prepared for Kralingse Expeditie, Rotterdam Prepared by Matteo Ricci, Account Executive, BG-Demo Date: 5 Dec 2025 Customer success lead: Elena Novak
Context
Kralingse Expeditie is a freight forwarder and customs broker serving European importers of goods from Asia. Your account managers and your customs desk each hold part of the picture of an importer: shipments, exceptions, calls, emails and invoices. Bringing them together today takes manual reconciliation across systems.
B-Viz gives both teams one AI-queryable layer over that information, built and run inside your own Snowflake account, so your data stays in your environment.
Scope
We propose the Growth tier, for several teams working from one data layer. It includes:
Read the whole document (2,547 characters)
- One layer over the CRM, calls, emails, tickets and finance data you already use
- Pages, chat and search, so an account manager can ask about an importer and see shipments, exceptions, calls and invoices together
- The dashboards builder, for views your own teams design
- Quarterly business reviews with Elena Novak, our customer success lead
- The Growth user and connector allowances, confirmed in the order form
Implementation is a one-off fixed-fee engagement, delivered by BG-Demo to the standard Growth plan. Any connector commitments and delivery dates will be written into the order form once our engineering team has agreed them.
Pricing
| Item | Amount |
|---|---|
| Growth subscription, annual price | £48k |
| Deal amount (total value, including the one-off implementation fee) | £60k |
The annual price is the recurring subscription, invoiced annually in advance on our standard payment terms. The deal amount is the total value of the first year including the one-off implementation fee. It is not the annual price.
Service levels
The standard Growth service levels apply: the Growth availability commitment, a prompt first response on priority issues within the Growth window, and the nightly refresh completed ahead of the working day. Service credits are available for availability under the Growth terms. The executed order form is the final word on any of these.
Next steps
- Review this proposal with your team, including the customs desk.
- Tell Matteo which questions you want answered before you decide. I would rather you raised them now, and I will confirm each answer in writing.
- On acceptance, we prepare the order form under the MSA and agree the implementation plan with Elena.
Best regards, Matteo
Unusual terms
As at Fri 9 Oct 2026- Connector dates deferred to order form
- Implementation fee not stated separately