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Quabbin Clinical Research - Order Form (signed)

Documentexecuted

Quabbin Clinical Research logo Quabbin Clinical Research · order form · executed · 23 Mar 2026

Executed Enterprise order form under the MSA, 7 Apr 2026 to 6 Apr 2027. Availability 99.9%, P1 first response half an hour, annual subscription £119k after a 5% first-term discount. Total contract value £149k includes the £30k implementation.

What it says

What this says

As at Fri 9 Oct 2026

Executed Enterprise order form under the MSA, 7 Apr 2026 to 6 Apr 2027. Availability 99.9%, P1 first response half an hour, annual subscription £119k after a 5% first-term discount. Total contract value £149k includes the £30k implementation.

What it is: an executed order form under the BG-Demo Master Services Agreement for Quabbin Clinical Research. It states that it "takes precedence over any earlier draft or quotation", so it sets contracted price and terms.

Commits: Enterprise service levels of 99.9% availability, P1 first response of half an hour, and nightly refresh "Complete by 07:00 customer local time on business days". The service credit is 10% of one month's fee for each month with a breach, on availability and data freshness. Fees are invoiced quarterly in advance, payable within 30 days.

Unusual: the 5% discount applies to the first term only, and at renewal the subscription is charged at the list price then in force. The £149k total includes the one-off fee and is not the annual price. The implementation line allows up to twelve connectors, with no delivery dates stated.

Not settled: the customer signatory is only named as an authorised signatory, so the evidence does not show who signed. No renewal notice period or auto-renewal wording is stated.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end6 Apr 2027Source: the AI read of this record
  • Date signed23 Mar 2026Source: the AI read of this record
  • Date start7 Apr 2026Source: the AI read of this record
  • Price£118,750Source: the AI read of this record
  • Availability99.9%Source: the AI read of this record
  • P1 first responseHalf an hourSource: the AI read of this record
  • Nightly data refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
  • Service credit10% of one month's fee for each month with a breachSource: the AI read of this record
  • Credit basisAvailability and data freshnessSource: the AI read of this record
  • Annual recurring subscription£118,750Source: the AI read of this record
  • One-off implementation fee£30,000Source: the AI read of this record
  • Total contract value£148,750Source: the AI read of this record
  • BillingQuarterly in advance, each invoice payable within 30 daysSource: the AI read of this record
  • Renewal pricingAt renewal the subscription is charged at the list price then in force, unless the parties agree otherwise in writingSource: the AI read of this record

The document

Body

Quabbin Clinical Research - Order Form (signed)

Status: Executed

This order form is made under the BG-Demo Master Services Agreement between the parties named below. It records the subscription and the implementation that Quabbin Clinical Research has bought, and it takes precedence over any earlier draft or quotation.

Parties

SupplierBG-Demo, London
CustomerQuabbin Clinical Research, Boston
BG-Demo account ownerJordan Pike, Account Executive, US
BG-Demo customer success managerHollie Grieve

Order details

Order date23 Mar 2026
TierEnterprise
Subscription start date7 Apr 2026
Subscription end date6 Apr 2027
Billing frequencyQuarterly
Payment terms30 days from invoice
CurrencyGBP

Order lines

Read the whole document (2,976 characters)
SKUDescriptionQtyUnit priceDiscountNet amountRecurring
SUB-ENTERPRISEB-Viz Enterprise subscription (annual)1£125k5%£119kYes
IMP-ENTERPRISEImplementation, Enterprise: twelve weeks, security review support, up to twelve connectors1£30k0%£30kNo, one-off

Pricing summary

Annual recurring subscription£119k
One-off implementation fee£30k
Total contract value£149k

The 5% discount applies to the first subscription term only. At renewal the subscription is charged at the list price then in force, unless the parties agree otherwise in writing.

The total contract value includes the one-off implementation fee. It is not the annual price. The annual price of the subscription is £119k.

Service levels

The following service levels apply to the Enterprise subscription for the term of this order form.

MeasureCommitment
Availability99.9%
P1 first responseHalf an hour
Nightly data refreshComplete by 07:00 customer local time on business days
Service credit10% of one month's fee for each month with a breach
Credit basisAvailability and data freshness

Term and billing

  • The subscription runs from 7 Apr 2026 to 6 Apr 2027.
  • Subscription fees are invoiced quarterly in advance, each invoice payable within 30 days.
  • The implementation fee is a fixed fee for the scope described in the order lines. Changes to scope are agreed in writing before work starts.
  • B-Viz is built and run inside the customer's own Snowflake account.

General

All other terms are those of the Master Services Agreement. If this order form and the Master Services Agreement conflict on price, service levels or term, this order form prevails.

Signatures

For BG-DemoFor Quabbin Clinical Research
NameJordan PikeAuthorised signatory
TitleAccount Executive, USAuthorised signatory for the customer
Date23 Mar 202623 Mar 2026
Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 5% first-term discount
  • Implementation includes up to twelve connectors
  • Total contract value includes one-off fee

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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