Astley Brook Packaging - Order Form (signed)
Documentexecuted Astley Brook Packaging · order form · executed · 20 Feb 2026
Executed Growth order form signed on 20 Feb 2026, term 6 Mar 2026 to 5 Mar 2027. Annual fee £48k after a 5% first-term discount, plus £12k implementation. Availability 99.5%, P1 first response 1 hour (business hours).
What it says
What this says
As at Fri 9 Oct 2026Executed Growth order form signed on 20 Feb 2026, term 6 Mar 2026 to 5 Mar 2027. Annual fee £48k after a 5% first-term discount, plus £12k implementation. Availability 99.5%, P1 first response 1 hour (business hours).
What it is: the executed order form under the Master Services Agreement for the Growth subscription and an eight-week implementation. It states a total contract value of £60k, which includes the one-off £12k implementation fee.
Commits: availability of 99.5%, P1 first response of 1 hour (business hours), and a nightly refresh "Complete by 07:00 customer local time on business days". Billing is annual in advance, payment 30 days from the invoice date, amounts exclude VAT.
Unusual: the 5% discount applies to "this first term only", so the renewal is charged at the list price in force for the renewal term. Service credits are availability only, so a late or stale refresh is not a credit event. Standard Growth credits are 5% of one month's fee, while this form states 10%.
Not settled: the renewal price is not stated, and renewal is "by agreement" with no notice period or auto-renewal. The connector live-by dates sit in the project plan, which this document does not contain. The customer signatory is not named.
As found in this document
As at Fri 9 Oct 2026- Date end5 Mar 2027Source: the AI read of this record
- Date signed20 Feb 2026Source: the AI read of this record
- Date start6 Mar 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5%Source: the AI read of this record
- P1 first response1 hour (business hours)Source: the AI read of this record
- Nightly refreshComplete by 07:00 customer local time on business daysSource: the AI read of this record
- Service credit10% of one month's feeSource: the AI read of this record
- Credit basisAvailability onlySource: the AI read of this record
- Annual recurring fee£47,500Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- Total contract value£59,500Source: the AI read of this record
- Billing frequencyannual, in advanceSource: the AI read of this record
- Payment terms30 days from the invoice dateSource: the AI read of this record
The document
Body
Astley Brook Packaging - Order Form (signed)
Status: Executed Version: 1 Governing agreement: BG-Demo Master Services Agreement
1. Parties
| Supplier | BG-Demo, London |
| Customer | Astley Brook Packaging, Bolton |
| BG-Demo account owner | Sophie Ling, Account Executive |
| BG-Demo customer success manager | Amara Obi |
This order form is placed under the Master Services Agreement between the parties. If anything here differs from the Master Services Agreement, this order form applies to the lines and service levels set out below.
2. Order summary
| SKU | Description | Qty | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz Growth subscription | 1 | £50k | 5% | £48k | Yes, annual |
| IMP-GROWTH | Implementation, Growth (eight weeks, up to eight connectors) | 1 | £12k | 0% | £12k | No, one-off |
| Summary | Amount |
|---|---|
| Annual recurring fee | £48k |
| One-off implementation fee | £12k |
| Total contract value | £60k |
The total contract value includes the one-off implementation fee. The annual recurring fee is £48k.
3. Tier
Read the whole document (3,178 characters)
The subscription is the Growth tier. It includes the Growth user allowance and connector allowance, pages, chat and search, the dashboards builder and quarterly business reviews. B-Viz is built and run inside the Customer's own Snowflake account.
4. Term
| Start date | 6 Mar 2026 |
| End date | 5 Mar 2027 |
Renewal is by agreement. BG-Demo's customer success manager will contact the Customer ahead of the end date to discuss renewal.
5. Discount
The 5% discount on the subscription line applies to this first term only. At renewal the subscription is charged at the list price in force for the renewal term.
6. Billing and payment
- Billing frequency: annual, in advance.
- The subscription fee is invoiced on the start date.
- The implementation fee is invoiced as a one-off charge.
- Payment terms: 30 days from the invoice date.
- All amounts are in pounds sterling and exclude VAT.
7. Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 hour (business hours) |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | 10% of one month's fee |
| Credit basis | Availability only |
Service credits under this order form are given for availability breaches only. A late or stale nightly refresh is not a credit event under this order form.
8. Implementation scope
The implementation is a fixed-fee engagement of eight weeks covering up to eight connectors into the Customer's Snowflake account. Each connector named in the project plan carries the live-by commitment agreed during onboarding.
9. Signatures
Signed by the authorised signatories of each party on 20 Feb 2026.
| For BG-Demo | For Astley Brook Packaging | |
|---|---|---|
| Name | Sophie Ling | Authorised signatory |
| Title | Account Executive | Authorised signatory of the Customer |
| Date | 20 Feb 2026 | 20 Feb 2026 |
| Signature | Signed | Signed |
Unusual terms
As at Fri 9 Oct 2026- 5% first-term discount on subscription
- Service credit of 10% of one month's fee on Growth
- Credits for availability only, not freshness
- Renewal by agreement, no auto-renewal