Astley Brook Packaging - Master Services Agreement v2
Documentdraft Astley Brook Packaging · contract · draft · 2 Feb 2026
Draft master services agreement for the Growth tier, issued for review on 2 Feb 2026 and not executed. It states availability of 99.5%, P1 first response of 1 business hour, and an annual fee of £48k after a 5% first-term discount.
What it says
What this says
As at Fri 9 Oct 2026Draft master services agreement for the Growth tier, issued for review on 2 Feb 2026 and not executed. It states availability of 99.5%, P1 first response of 1 business hour, and an annual fee of £48k after a 5% first-term discount.
What it is: a draft contract between BG-Demo and Astley Brook Packaging for B-Viz Growth plus implementation. The text says "Not yet executed", and both signature blocks read "not yet signed".
Commits: the annual recurring fee is £48k, the one-off implementation fee £12k, and the total contract value £60k, which "is not an annual price". Billing is annual in advance, payable 30 days from invoice, with a term from 6 Mar 2026 to 5 Mar 2027.
Unusual: the service credit is 10% of one month's fee, based on availability only. The 5% discount applies to the first term only, so the renewal price will differ.
Not settled: customer legal review of the general terms is outstanding, and the connector list is still to be confirmed. The draft does not show whether an executed copy exists, so the order form should be checked before anyone relies on these terms.
As found in this document
As at Fri 9 Oct 2026- Date end5 Mar 2027Source: the AI read of this record
- Date start6 Mar 2026Source: the AI read of this record
- Price£47,500Source: the AI read of this record
- Availability99.5% of the timeSource: the AI read of this record
- P1 first response1 business hourSource: the AI read of this record
- Service credit10% of one month's fee for each month in which availability is missedSource: the AI read of this record
- Nightly refreshcompleted by the standard morning time on business days, as for every tierSource: the AI read of this record
- Annual recurring fee£47,500Source: the AI read of this record
- One-off implementation fee£12,000Source: the AI read of this record
- Total contract value£59,500Source: the AI read of this record
- Billing frequencyAnnual, in advanceSource: the AI read of this record
- Payment terms30 days from invoiceSource: the AI read of this record
The document
Body
Astley Brook Packaging - Master Services Agreement v2
Draft. Issued for review on 2 Feb 2026. Not yet executed. Terms remain open to comment until both parties sign.
Parties
- Supplier: BG-Demo, London
- Customer: Astley Brook Packaging, Bolton
- Account owner (BG-Demo): Sophie Ling, Account Executive
- Customer success manager (BG-Demo): Amara Obi
Background
BG-Demo provides B-Viz, an AI-queryable data layer built and run inside the Customer's own Snowflake account. The Customer wishes to subscribe to the Growth tier and to have BG-Demo implement it, on the terms below.
Order lines
| SKU | Description | Qty | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-GROWTH | B-Viz Growth subscription | 1 | £50k | 5% | £48k | Yes |
| IMP-GROWTH | Implementation for Growth, eight weeks, up to eight connectors | 1 | £12k | 0% | £12k | No |
The discount applies to the first term only.
Commercial summary
Read the whole document (2,711 characters)
| Item | Value |
|---|---|
| Annual recurring fee | £48k |
| One-off implementation fee | £12k |
| Total contract value | £60k |
| Billing frequency | Annual, in advance |
| Payment terms | 30 days from invoice |
The total contract value includes the one-off implementation fee and is not an annual price.
Term
The subscription starts on 6 Mar 2026 and ends on 5 Mar 2027, unless renewed in writing. BG-Demo's customer success manager will contact the Customer ahead of the end date to discuss renewal.
Service levels
- Availability: 99.5% of the time.
- P1 first response: 1 business hour.
- Service credit: 10% of one month's fee for each month in which availability is missed. Credits are based on availability only.
- Nightly refresh: completed by the standard morning time on business days, as for every tier.
Fees and payment
BG-Demo will invoice the annual fee in advance and the implementation fee in line with the order lines above. Invoices are payable within 30 days. All amounts are in pounds sterling.
Data and security
B-Viz runs inside the Customer's own Snowflake account. The Customer remains in control of its data and of the systems it chooses to connect.
Open points in this draft
- Customer legal review of the general terms is outstanding.
- The connector list for implementation is to be confirmed with the Customer's team.
Signatures
This agreement takes effect only when both parties have signed.
| For BG-Demo | For Astley Brook Packaging |
|---|---|
| Authorised signatory, BG-Demo | Authorised signatory, Astley Brook Packaging |
| Signature: not yet signed | Signature: not yet signed |
| Date: not yet signed | Date: not yet signed |
Unusual terms
As at Fri 9 Oct 2026- 5% discount on first term only
- Service credit based on availability only
- Total contract value includes one-off fee