Mossbrook Data Partners - Renewal Proposal v1
Documentdraft Mossbrook Data Partners · renewal proposal · draft · 18 Jun 2026
Internal draft renewal proposal for the Starter tier at £26k for an annual term, billed in advance. It is not shared with the customer and not signed. It states no availability or P1 response figures, only standard Starter levels.
What it says
What this says
As at Fri 9 Oct 2026Internal draft renewal proposal for the Starter tier at £26k for an annual term, billed in advance. It is not shared with the customer and not signed. It states no availability or P1 response figures, only standard Starter levels.
What it is: an internal draft by Sophie Ling, dated 18 Jun 2026, proposing a Starter renewal after the current term ends on 28 Aug 2026. It states "Draft for internal review. Not yet shared with the customer."
Commits: nothing. The draft says it "is not signed and creates no commitment for either party". It sets out £26k annual, billed in advance, 25 licensed users, and nightly refresh by 07:00 UK time on business days.
Unusual: the renewal price is £26k against £24k contracted annual recurring revenue on the current order form. The draft says any first-term discount ends at renewal and proposes no new one.
Not settled: the outcome of two recent tickets, one marked high priority, a written value case, any change to users or connectors, and finance review of the price. The draft is stale: the term end it targets has passed, and the evidence does not show whether a renewal order form was executed.
As found in this document
As at Fri 9 Oct 2026- Date end28 Aug 2026Source: the AI read of this record
- Date renewal28 Aug 2026Source: the AI read of this record
- Price£26,000Source: the AI read of this record
- Renewal price£26,000Source: the AI read of this record
- BillingAnnual in advance on standard payment terms. Quarterly billing is available on request.Source: the AI read of this record
- Licensed users25 licensed usersSource: the AI read of this record
- Nightly refreshnightly refresh completed by 07:00 UK time on business daysSource: the AI read of this record
- Service creditsservice credits for availability onlySource: the AI read of this record
The document
Body
Mossbrook Data Partners - Renewal Proposal v1
Status: Draft for internal review. Not yet shared with the customer.
| Prepared for | Mossbrook Data Partners, Manchester |
| Prepared by | Sophie Ling, Account Executive, BG-Demo |
| Customer success contact | Marcus Bell, Customer Success Manager, BG-Demo |
| Draft date | 18 Jun 2026 |
| Current term | 29 Aug 2025 to 28 Aug 2026 |
| Proposed tier | Starter |
1. Context
Mossbrook Data Partners joined BG-Demo on 29 Aug 2025. It is a Snowflake-specialist data consultancy that builds and runs data warehouses for a large number of mid-sized clients across the North West. It uses B-Viz on the Starter tier for its own client base, and it was our first implementation and referral partner. That partnership matters to us as much as the subscription does.
The current order form runs to 28 Aug 2026. This proposal sets out how we would like to continue from the end of that term.
2. How the year has gone
The account is in good shape, and we want to say so plainly.
Read the whole document (5,030 characters)
- Adoption. The number of people using B-Viz each month has grown strongly compared with the previous quarter. The team is asking more questions of its own data and relying on B-Viz in day-to-day work.
- Support. There were two tickets in the last month, one of them marked high priority. Marcus Bell is following both up with the Mossbrook team, and we will confirm the outcome in the final version of this proposal.
- Billing. There are no overdue invoices. Mossbrook has paid on time throughout the term.
- Licences. The account holds 25 licensed users under the current order form.
This draft does not yet include a written value case from the Mossbrook team. We would like to agree one with them before the final version goes out (see open points).
3. What we propose
We propose to renew Mossbrook Data Partners on the Starter tier for a further annual term, with the same scope as today:
- pages, chat and search over the connected sources, running inside the Mossbrook Snowflake account
- the Starter connector allowance, with the connectors already live carried over
- 25 licensed users
- the standard Starter service levels for availability and first response
- nightly refresh completed by 07:00 UK time on business days
- the six-monthly check-in with the customer success team
4. Pricing
| Item | Detail | Amount |
|---|---|---|
| Starter subscription, renewal term | Annual, billed in advance | £26k |
| One-off implementation fee | Not applicable at renewal | None |
| Total renewal value | Deal amount for the renewal | £26k |
For reference, the contracted annual recurring revenue on the current order form is £24k.
The renewal price is the annual Starter price that applies to this renewal under the BG-Demo price book. Any first-term discount from the original order form ends at renewal. This draft does not propose a new discount.
Billing would be annual in advance on standard payment terms. Quarterly billing is available on request.
5. Service levels
The renewal keeps the standard Starter service levels: availability at the Starter level, first response on priority-one tickets within the Starter window, and service credits for availability only. If Mossbrook would like different terms, they need to be written into the new order form, because the executed order form is what governs.
6. Opportunities to discuss
These are not part of the proposed price, and we would raise them only if Mossbrook wants to:
- More users or connectors. If usage keeps growing, additional users and additional connectors are available as add-ons.
- Growth tier. If Mossbrook wants to bring in more teams or use the dashboards builder and quarterly business reviews, we can scope a move to Growth.
- Referral programme. We would like to agree with Mossbrook how it refers its own clients to BG-Demo and how we support those introductions.
7. Open points before this goes out
- Confirm the outcome of the two recent tickets with Marcus Bell.
- Agree a short written value case with the Mossbrook team.
- Confirm whether Mossbrook wants any change to users, connectors or service levels in the new term.
- Review the price with BG-Demo finance before anything is sent.
8. Next steps
| Step | Owner | Timing |
|---|---|---|
| Review this draft internally | Sophie Ling | This week |
| Check ticket outcomes and usage with the customer | Marcus Bell | Before the proposal is shared |
| Share the final proposal with Mossbrook | Sophie Ling | Once the open points are closed |
| Issue the renewal order form under the existing MSA | Sophie Ling | Well before 28 Aug 2026 |
9. Approval
This draft is not signed and creates no commitment for either party. The renewal takes effect only when the order form is executed.
| Role | Organisation | Signature and date |
|---|---|---|
| Account Executive | BG-Demo | Not yet signed |
| Authorised signatory | Mossbrook Data Partners | Not yet signed |
Unusual terms
As at Fri 9 Oct 2026- Price above current contracted £23,500
- First-term discount ends at renewal