What it says
What this says
As at Fri 9 Oct 2026An unsigned draft proposal from Matteo Ricci for the Starter tier. It prices implementation at £6,000 and the year one subscription at £22k, £28k in total for the first year. It states no availability figure or P1 response time.
What it is: a draft proposal, filed under the customer's Proposals folder, created and last modified on 28 Sep 2026. It offers Starter for one customer success team, up to 15 users and four connectors.
Commits: nothing yet, as it is a draft and the text says "We'll send you the order form." It states "You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal."
Unusual: the £22k subscription matches the Starter list price for new business, with no discount. The text says implementation takes four weeks but gives no connector go-live commitment, only "your data layer goes live shortly after".
Not settled: no signatory, signature date, start date, availability level, P1 response time, refresh deadline or service credit is stated. Payment terms beyond first payment on signature are not given. Only an executed order form would fix price and terms.
As found in this document
As at Fri 9 Oct 2026- Price£28,000Source: the AI read of this record
- Implementation fee£6,000Source: the AI read of this record
- Year one annual subscription£22,000Source: the AI read of this record
- Total first year£28,000Source: the AI read of this record
- Contract termYou commit for one yearSource: the AI read of this record
- Paymentfirst payment on signatureSource: the AI read of this record
- Cancellation noticeThirty-day notice to cancel at each renewalSource: the AI read of this record
- Implementation durationImplementation takes four weeksSource: the AI read of this record
The document
Body
Wiesenthal Software, Proposal v1
Draft
Overview
Wiesenthal Software provides fleet-maintenance software for municipal utilities and bus operators. Your customer success team manages data across multiple systems today, making it challenging to respond quickly to customer needs and identify opportunities for expansion.
B-Viz for your team
BG-Demo's Starter tier creates a unified data layer for your customer success team, built and operated inside your own Snowflake account. Your team will search and analyse customer interactions in seconds, without manual exports or time-consuming report building.
What you get with Starter
- One customer success team
- Up to 15 users
- Four data connectors (such as CRM, support tickets, email, call recordings)
- Search, pages and conversational chat
- Regular check-in meetings with BG-Demo every six months
Commercial terms
| Item | Amount |
|---|---|
| Implementation | £6,000 |
| Year one annual subscription | £22k |
| Total first year | £28k |
You commit for one year; first payment on signature. Thirty-day notice to cancel at each renewal.
Read the whole document (1,397 characters)
Implementation takes four weeks; your data layer goes live shortly after.
Next steps
We'll send you the order form. You may want a brief conversation with your IT team about data governance and access controls; we can help with that.
Best regards, Matteo
Unusual terms
As at Fri 9 Oct 2026- Draft only, not executed
- No service levels stated
- No connector go-live date stated