Stourleigh Logistics - Proposal v1
Documentdraft Stourleigh Logistics · proposal · draft · 22 May 2026
Draft Starter proposal prepared by Sophie Ling on 22 May 2026. It states 99.5% uptime, a 4 business hour urgent response, a £22k annual subscription and £6,000 implementation, £28k in year one. It is not executed paper.
What it says
What this says
As at Fri 9 Oct 2026Draft Starter proposal prepared by Sophie Ling on 22 May 2026. It states 99.5% uptime, a 4 business hour urgent response, a £22k annual subscription and £6,000 implementation, £28k in year one. It is not executed paper.
What it is: a draft proposal in the customer's proposals folder, prepared by Sophie Ling, Account Executive. It proposes the Starter tier with four connectors and one team of 15 users.
Commits: "Availability: 99.5% uptime" and "First response to urgent issues: 4 business hours". Refresh is "Nightly complete by 07:00 UK time on business days", with "5% of monthly fee" as the availability credit.
Unusual: the Starter price of £22k matches the v2 list. The text says year two is "£22k annually on renewal", and the validity is "valid for 30 days", which ran out well before today.
Not settled: the document does not show whether the customer accepted it or whether an order form was signed. It is an open item, not a contract, and the evidence does not show a signature date.
As found in this document
As at Fri 9 Oct 2026- Price£22,000Source: the AI read of this record
- Availability99.5% uptimeSource: the AI read of this record
- First response to urgent issues4 business hoursSource: the AI read of this record
- Data refreshNightly complete by 07:00 UK time on business daysSource: the AI read of this record
- Availability service credits5% of monthly fee if we miss our commitmentSource: the AI read of this record
- Annual subscription£22,000Source: the AI read of this record
- Implementation (one-off)£6,000Source: the AI read of this record
- ConnectorsCRM, call recorder, email and helpdesk, all live within 4 weeksSource: the AI read of this record
- Proposal validityvalid for 30 daysSource: the AI read of this record
The document
Body
Stourleigh Logistics - Proposal v1
Status: Draft
Executive Summary
This proposal outlines BG-Demo's solution for Stourleigh Logistics: a unified query layer over your CRM, calls, emails, helpdesk and operational systems, live within four weeks.
Proposed tier: Starter Annual subscription: £22k Implementation (one-off, 4 weeks): £6,000 Total first-year investment: £28k
Your Situation
Stourleigh Logistics manages customer relationships, dispatch and operations across multiple systems. Today your teams reconcile data manually: comparing CRM records against call logs, pulling metrics from separate dashboards. This manual work creates delays and gaps.
The Solution
BG-Demo unifies your data in one AI-queryable layer, built and run entirely inside your own Snowflake account. Your teams ask questions instead of searching spreadsheets.
What's Included
Read the whole document (2,047 characters)
- Four connectors: CRM, call recorder, email and helpdesk, all live within 4 weeks.
- One team (15 users): One team starts; additional teams join via Growth upgrade.
- Interfaces: Natural-language chat, full-text search across indexed records, and Pages (pre-built views).
- Nightly refresh: All new records indexed by 07:00 each business day.
- Support: Six-monthly check-in; urgent issues responded to within 4 business hours.
Service Level
- Availability: 99.5% uptime
- First response to urgent issues: 4 business hours
- Data refresh: Nightly complete by 07:00 UK time on business days
- Availability service credits: 5% of monthly fee if we miss our commitment
Pricing
| Item | Year One |
|---|---|
| Starter subscription (annual) | £22k |
| Implementation (one-off) | £6,000 |
| Total | £28k |
Year two and beyond: £22k annually on renewal.
Timeline
- Order form and MSA: sign within 3 weeks
- Kick-off: immediately on signature
- Go-live: within 4 weeks of kick-off
This proposal is valid for 30 days.
Prepared by Sophie Ling, Account Executive, BG-Demo
Unusual terms
As at Fri 9 Oct 2026- Year two price stated at £22,000 on renewal
- 30-day proposal validity