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Brakkevoort Logistics - Data Processing Agreement (signed)

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Brakkevoort Logistics logo Brakkevoort Logistics · dpa · executed · 21 Mar 2025

Executed data processing agreement between Brakkevoort Logistics (Controller) and BG-Demo (Processor), signed on 21 Mar 2025. It sits alongside the Master Services Agreement. It states no price, service levels or renewal terms.

What it says

What this says

As at Fri 9 Oct 2026

Executed data processing agreement between Brakkevoort Logistics (Controller) and BG-Demo (Processor), signed on 21 Mar 2025. It sits alongside the Master Services Agreement. It states no price, service levels or renewal terms.

What it is: a data processing agreement that forms part of the Master Services Agreement. It covers B-Viz over the Controller's CRM, call, email and ticket data.

Commits: the Processor acts only on "documented instructions", needs "prior written authorisation" for any other processor, and must notify breaches "without undue delay". On exit it returns or deletes personal data at the Controller's choice.

Unusual: the data stays in the Controller's own Snowflake account and moves only as the Controller instructs in writing. If the DPA and the Master Services Agreement conflict on personal data, the DPA applies.

Not settled: no price, availability, response times, term or renewal date. The Controller's signatory is named only as "Authorised signatory", so the evidence does not show who signed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date signed21 Mar 2025Source: the AI read of this record
  • InstructionsThe Processor will process personal data only on the Controller's documented instructionsSource: the AI read of this record
  • Location of the dataThe brain is built and run inside the Controller's own Snowflake accountSource: the AI read of this record
  • Sub-processorsThe Processor will not engage another processor without the Controller's prior written authorisationSource: the AI read of this record
  • Personal data breachThe Processor will notify the Controller without undue delay after becoming aware of a personal data breachSource: the AI read of this record
  • Return and deletionWhen the services end, the Processor will, at the Controller's choice, return or delete the personal dataSource: the AI read of this record

The document

Body

Brakkevoort Logistics - Data Processing Agreement (signed)

Status: Executed. Signed on 21 Mar 2025.

Parties

  • Brakkevoort Logistics, of Rotterdam ("the Controller").
  • BG-Demo, a London data business ("the Processor").

This agreement sits alongside the Master Services Agreement between the same parties and forms part of it.

Purpose and scope

The Processor provides B-Viz to the Controller. The brain brings together the Controller's CRM, call, email and ticket data so that its account managers can see shipper accounts, exception tickets and calls together. In doing so the Processor handles personal data on the Controller's behalf. This agreement sets out the terms on which it does that.

Subject matter of the processing

Read the whole document (3,877 characters)
ItemDescription
Subject matterProvision of B-Viz to the Controller
DurationThe term of the Master Services Agreement, and for as long afterwards as the Processor holds personal data on the Controller's behalf
Nature of processingIndexing, storing, searching and presenting data from the systems the Controller chooses to connect
Types of personal dataBusiness contact details, names, job titles and the content of business communications and tickets
Data subjectsThe Controller's staff and its shippers' and suppliers' contacts

Clauses

Instructions

The Processor will process personal data only on the Controller's documented instructions, including with regard to any transfer, unless required to do otherwise by law. If it is required to do so, it will tell the Controller first, unless the law forbids this.

Location of the data

The brain is built and run inside the Controller's own Snowflake account. The Processor does not move the Controller's data out of that account except as the Controller instructs in writing.

Confidentiality

The Processor will make sure that everyone authorised to process the personal data is bound by a duty of confidentiality.

Security

The Processor will keep appropriate technical and organisational measures in place to protect personal data against accidental or unlawful destruction, loss, alteration, disclosure or access. These include role-based access, separation of customer environments and logging of administrative access.

Sub-processors

The Processor will not engage another processor without the Controller's prior written authorisation. Where it does, it will bind that processor to terms no less protective than these and remain responsible for its performance.

Assistance

The Processor will help the Controller, taking into account the nature of the processing, to respond to requests from data subjects and to meet its own obligations on security, breach notification and impact assessments.

Personal data breach

The Processor will notify the Controller without undue delay after becoming aware of a personal data breach affecting the Controller's data, and will give the information the Controller reasonably needs to meet its own duties.

Return and deletion

When the services end, the Processor will, at the Controller's choice, return or delete the personal data, and will delete existing copies unless the law requires them to be kept.

Audit

The Processor will make available the information needed to show compliance with this agreement and will allow and contribute to reasonable audits by the Controller or its appointed auditor.

Governing terms

This agreement is read together with the Master Services Agreement. If the two conflict on the handling of personal data, this agreement applies.

Signatures

Signed for and on behalf of BG-Demo (the Processor)

Name: Tom Ashdown Title: Account Executive Date: 21 Mar 2025

Signed for and on behalf of Brakkevoort Logistics (the Controller)

Title: Authorised signatory Date: 21 Mar 2025

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • Data stays in the Controller's Snowflake account
  • DPA prevails over the MSA on personal data
  • Audit rights for the Controller

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

Who to contact

Email info@b-viz.com or talk to your B-Viz account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

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