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Marlstone Legal - Security Questionnaire

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Marlstone Legal logo Marlstone Legal · security questionnaire · final · 28 Jan 2025

A completed ten-question security questionnaire filed under Marlstone Legal's security folder, stored as final. It states TLS 1.2 and above in transit, 24-hour breach notification and BG-Demo systems deleted within 30 days of termination. It states no price or service levels.

What it says

What this says

As at Fri 9 Oct 2026

A completed ten-question security questionnaire filed under Marlstone Legal's security folder, stored as final. It states TLS 1.2 and above in transit, 24-hour breach notification and BG-Demo systems deleted within 30 days of termination. It states no price or service levels.

What it is: a question and answer sheet created and last modified on 28 Jan 2025, answering a customer security review. The text marks it "Final" and it is signed by no one.

Commits: it states "TLS 1.2 and above for all connections to the brain and Snowflake" and "24-hour notification to customers of confirmed breaches". It also says "BG-Demo systems deleted within 30 days of termination" and that the customer "retains all access control".

Unusual: nothing departs from the standard terms in the company brief. The business continuity answer cites "quarterly testing" and relies on Snowflake for availability.

Not settled: the sheet names no author on the customer side, no party signatory and no contract it sits under. It does not state service levels, price or renewal. It is a statement of practice from January 2025, so its currency should be checked before reuse.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Encryption in transitTLS 1.2 and above for all connections to the brain and Snowflake.Source: the AI read of this record
  • Security incident notification24-hour notification to customers of confirmed breaches.Source: the AI read of this record
  • Data at end of contractBG-Demo systems deleted within 30 days of termination.Source: the AI read of this record
  • Business continuity testingYes, with quarterly testing.Source: the AI read of this record

Body

Marlstone Legal - Security Questionnaire

Status: Final

QuestionAnswer
What is the legal basis for processing personal data?Contract, legitimate interest, and consent where required.
Do you use multi-factor authentication for user accounts?Yes, via Microsoft 365 identity.
What is your data backup and recovery procedure?Data held in customer's own Snowflake account; we provide technical support for backup configuration.
Is there a business continuity or disaster recovery plan in place?Yes, with quarterly testing. Snowflake provides availability within service levels.
What is the encryption standard for data in transit?TLS 1.2 and above for all connections to the brain and Snowflake.
How do you handle security incidents?Documented process with 24-hour notification to customers of confirmed breaches.
Are staff trained in data security and privacy?Annual training required; compliance tracked via Microsoft 365.
Who is responsible for access control?Customer retains all access control; we enable SSO and role-based controls.
How is the audit trail maintained?Snowflake audit logs retained by customer; quer
Read the whole document (1,387 characters)

y history available in the brain. | | What happens to data at the end of the contract? | Retained in customer's Snowflake account; BG-Demo systems deleted within 30 days of termination. |

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