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Veldmaat Payments - Master Services Agreement v2

Documentdraft

Veldmaat Payments logo Veldmaat Payments · contract · draft · 25 Nov 2025

Draft MSA v2 dated 25 Nov 2025 for the Growth tier, not for signature and unsigned. It states 99.5% availability, P1 first response within 1 business hour, and £45k annual recurring, with £57k total contract value including implementation.

What it says

What this says

As at Fri 9 Oct 2026

Draft MSA v2 dated 25 Nov 2025 for the Growth tier, not for signature and unsigned. It states 99.5% availability, P1 first response within 1 business hour, and £45k annual recurring, with £57k total contract value including implementation.

What it is: a draft contract, version two, with the text "Not for signature". It is superseded by the executed copy on the day that copy is signed, and the evidence does not show whether that copy exists.

Commits: Growth subscription at £50k less 10%, giving £45k annual recurring, plus £12k one-off implementation. Term runs 5 Jan 2026 to 4 Jan 2027, billed quarterly, payable within 30 days.

Unusual: the £57k total "is not an annual price" and the discount "applies to the first term only". The service credit is 10% of one month's fee, for availability only.

Not settled: the service level schedule is to be attached separately. The data refresh and connector go-live commitments are still to be confirmed with the Customer's Head of Data. No signatures are present.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end4 Jan 2027Source: the AI read of this record
  • Date start5 Jan 2026Source: the AI read of this record
  • Price£45,000Source: the AI read of this record
  • Availability99.5% in each monthSource: the AI read of this record
  • P1 first responsewithin 1 business hourSource: the AI read of this record
  • Service credit10% of one month's fee if availability falls below the commitment in a month; availability onlySource: the AI read of this record
  • Subscription price£50,000 unit price, 10% discount, £45,000 net, annual recurringSource: the AI read of this record
  • Implementation fee£12,000 one-off, eight weeks, up to eight connectorsSource: the AI read of this record
  • Total contract value£57,000, includes the one-off implementation fee, not an annual priceSource: the AI read of this record
  • BillingSubscription billed quarterlySource: the AI read of this record
  • PaymentInvoices are payable within 30 days of the invoice dateSource: the AI read of this record

The document

Body

Veldmaat Payments - Master Services Agreement v2

Draft. Not for signature. Version two, dated 25 Nov 2025. This draft is superseded by the executed copy on the day it is signed.

Parties

  • Supplier: BG-Demo, London.
  • Customer: Veldmaat Payments, Amsterdam.
  • BG-Demo account owner: Tom Ashdown, Account Executive.

Services

BG-Demo provides B-Viz on the Growth tier, built and run inside the Customer's own Snowflake account, for the term and on the lines below.

Term

  • Start date: 5 Jan 2026.
  • End date: 4 Jan 2027.

Lines

SKUItemQuantityUnit priceDiscountNet amountRecurring
SUB-GROWTHB-Viz, Growth1£50k10%£45kYes, annual
IMP-GROWTHImplementation, Growth (eight weeks, up to eight connectors)1£12knone£12kNo, one-off

The annual recurring amount is £45k. The total contract value is £57k, which includes the one-off implementation fee. The £57k is not an annual price. The discount applies to the first term only.

Billing and payment

  • Subscription billed quarterly.
  • Invoices are payable within 30 days of the invoice date.
Read the whole document (1,830 characters)

Service levels

  • Availability: 99.5% in each month.
  • P1 first response: within 1 business hour.
  • Service credit: if availability falls below the commitment in a month, the Customer receives a credit of 10% of one month's fee. Credits are given for availability only.

Open points in this draft

  • The service level schedule is to be attached as a separate document.
  • The data refresh commitment and the connector go-live commitment are to be confirmed with the Customer's Head of Data.

Signature

This draft carries no signatures. The executed copy will be signed by an authorised signatory for each party.

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 10% discount on first term only
  • Quarterly billing of the subscription
  • Data refresh and connector go-live commitments not yet agreed

BG-Demo is a fictional company; every organisation and person here is invented. B-Viz is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Help & Support

B-Viz is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations300
People at customers1,880
BG-Demo staff records (in post and leavers)65
Calls2,593
Email threads3,882
Support tickets1,502
Documents1,582
Deals403
Invoices365
Events49
News items147

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Viz is the tool that reads its data.

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