What was said
What this says
As at Fri 9 Oct 2026Discovery call with a fourteen-school trust. Rosemary Haxby wants board reporting off spreadsheets. CFO Geoffrey Tasker wants the value stated before committing and the £56k deal amount in writing.
What happened: Sophie Ling ran discovery with Rosemary Haxby and Geoffrey Tasker. Rosemary described pulling six spreadsheets together whenever the board asks a question. Geoffrey had to leave after about half an hour.
Customer view: Geoffrey said he needs to know what it is worth before committing, and that nobody has measured the hours lost. Rosemary's first concern is whether B-Viz reads the trust's data properly.
Commercial: Sophie positioned Growth for operations and finance together and quoted a deal amount of £56k. Geoffrey asked for it in writing. The evidence does not show a signed order form.
Watch: Geoffrey allowed one demo before deciding. Ownership is a stated worry, since Rosemary may be the only person who understands the HR spreadsheet.
Themes
As at Fri 9 Oct 2026Who was there
BG-Demo
Them
Follow-up
Next steps
As at Fri 9 Oct 2026- Sophie Ling to send the written note, demo options and budget questions on the day of the call.
- Sophie Ling to run a demo on the trust's own data, checked against existing reports.
- Sophie Ling to put the £56,000 deal amount and what it includes in writing for Geoffrey.
Risks
As at Fri 9 Oct 2026- Nobody has measured the hours lost, so Geoffrey has no value baseline to approve against.
- Geoffrey allowed only one demo before deciding whether to go further.
- Ownership of the HR spreadsheet rests with Rosemary alone, which both sides see as a key-person risk.
Opportunities
As at Fri 9 Oct 2026- Growth could cover operations and finance together across the trust's fourteen schools.
- Attendance dashboards would directly cut Rosemary's manual reporting time.
Transcript
- Sophie LingMorning Rosemary, morning Geoffrey. Can you both hear me?
- Rosemary HaxbyLoud and clear. Sorry, I'm in the car park, so if I drop out it's the signal.
- Geoffrey TaskerMorning. I've got the next half hour and then I have to leave, so I'll keep an eye on the clock.
- Sophie LingBrilliant. Let's start with what's going on across the trust, then we can look at what we'd connect.
- Rosemary HaxbyRight. We're fourteen schools, and every school does attendance, behaviour and staffing reports in its own way. When the board asks a question, I'm the one pulling six spreadsheets together.
- Geoffrey TaskerThat's the cost I want to understand. Hours, mostly. Everything else is secondary.
- Sophie LingThat's a useful place to start. Roughly how much time does that take each month, do you know?
- Rosemary HaxbyHonestly, nobody has measured it. Which is part of the problem.
- Geoffrey TaskerWe'd need to say what it's worth before we commit to anything. I'm not buying something because it's modern.
- Sophie LingTotally fair. Growth is built for several teams, so it could cover operations and finance together. The deal amount on our side is £56,000, and I'll show you what it includes.
- Geoffrey TaskerGood. I'd like that in writing, not on a call.
- Rosemary HaxbyAttendance dashboards would save me a lot of time, probably. But the first thing I'd want is to know it reads our data properly.
- Sophie LingThat's the right question. We'd start with a few connectors and check the numbers against what you already report.
- Geoffrey TaskerWhich systems are we talking about?
- Rosemary HaxbyThe pupil records system, Microsoft 365 for email and files, and the finance system for budgets. Some staffing sits in a separate HR spreadsheet, which is a nightmare.
- Sophie LingThe HR spreadsheet is common. If it lives in SharePoint or a shared drive, we can connect it.
- Geoffrey TaskerAnd who would own it? If Rosemary is the only one who understands it, that's a risk.
- Rosemary HaxbyFair. I'd want a second person in finance, possibly someone in the central team.
- Sophie LingGood point. We'd agree owners on both sides at the start. Could I suggest a demo next, on the data you actually have?
- Geoffrey TaskerOne demo, then I'll decide whether we go further.
- Rosemary HaxbyI'll look at dates with the team. Could you send an outline?
- Sophie LingI'll send a note and the demo options today, and I'll add the questions about budgets.
- Geoffrey TaskerPlease. I'm off in a minute.
- Sophie LingThanks both. Speak soon.
- Rosemary HaxbyCheers, Sophie. Bye Geoffrey.